Rich Patrick Email and Phone Number
Rich Patrick work email
- Valid
Rich Patrick personal email
Rich Patrick is a Financial services professional with experience in controls, issue management, quality assurance, process improvement and automation, and call center management. at Wells Fargo.
Wells Fargo
View- Website:
- wellsfargo.com
- Employees:
- 246787
-
Vp, Control Sr Officer - Enterprise Customer ExcellenceWells Fargo Jun 2021 - PresentUnited States
-
Vp, Business Risk & Control Senior ManagerWells Fargo Feb 2020 - Jun 2021West Des Moines, Iowa, United StatesResponsible for building a team to partner with several businesses and control groups to review issues and corrective actions taken to ensure completeness and accuracy to ensure a successful validation.
-
Vp, Business Support ManagerWells Fargo Jul 2017 - Feb 2020West Des Moines, Iowa, United StatesResponsible for building and managing the Issue Management process supporting Collections for Credit Card, Retail Services, Private Loans, Student Loans, and Overdraft. Managed a team of 15 identifying and solving issues, creating corrective actions, and creating customer remediation.
-
Vp, Business Process Quality ManagerWells Fargo Jun 2014 - Jul 2017West Des Moines, Iowa, United StatesManaged Issue Management, Change Management, Review Engagement, and Implementation for Retail Services Collections and the Bankruptcy Center of Excellence. Headed the pilot of Robotic Process Automation for Collections in Credit Cards, Retail Services, Private Loans, Student Loans, and Overdraft establishing the roadmap, process, and implementing several automations.
-
Avp, Implementation ConsultantWells Fargo Aug 2012 - Jun 2014Des Moines, Iowa, United StatesCollaborated with Retail Services managers in Customer Service and Merchant Service to improve the customer experience leveraging Six Sigma methodology. Subject Matter Expert for the system conversion to FirstData/Fiserv. Dotted line managed the operations in Canada through the sale of the portfolio and eventual closure of the site.
-
Avp, Client Service ManagerWells Fargo Jun 2008 - Aug 2012Des Moines, Iowa, United StatesManaged Merchant Service team for Retail Services ensuring Merchants questions were answered or escalated quickly to expediate applications for credit and funding of transactions. Managed the service level to ensure calls were answered timely while also managing to budget.
-
Operational Risk ConsultantWells Fargo Nov 2006 - Jun 2008Des Moines, Iowa, United StatesLead a Quality Assurance team responsible for in-depth reviews of Customer and Merchant Service for Retail Services. Identified process improvement opportunities and quality areas of focus. Liaison to Audit, Compliance, and Legal to increase controls and reduce risk.
-
Business Process AnalystWells Fargo Aug 2005 - Nov 2006Des Moines, Iowa, United StatesLeverage Six Sigma methodology to implement process improvements for Retail Services Documentation team responsible for cataloging and storing customer applications and invoices. Also implemented process improvements for Retail Services Funding team responsible for process invoices.
-
Project ManagerWells Fargo Jun 2004 - Aug 2005Des Moines, Iowa, United StatesDeveloped business cases for projects including needs, benefits, and costs/savings. Led initiatives and projects from end-to-end to improve controls and reduce costs.
Rich Patrick Education Details
-
Master Of Business Administration - Mba -
Computer Engineering
Frequently Asked Questions about Rich Patrick
What company does Rich Patrick work for?
Rich Patrick works for Wells Fargo
What is Rich Patrick's role at the current company?
Rich Patrick's current role is Financial services professional with experience in controls, issue management, quality assurance, process improvement and automation, and call center management..
What is Rich Patrick's email address?
Rich Patrick's email address is ri****@****rgo.com
What schools did Rich Patrick attend?
Rich Patrick attended University Of Iowa, Iowa State University.
Who are Rich Patrick's colleagues?
Rich Patrick's colleagues are Justin Leazer, Pam Wylie, Amanda Jaffe, Michelle Grommesh, Elysse Poulson, Adebayo Arogundade, Donavon Miller.
Not the Rich Patrick you were looking for?
-
1uiu.edu8 +156342XXXXX
-
1airproducts.com -
-
4gmail.com, pateeng.com, ninyoandmoore.com, stuartconsultinggroup.com2 +160945XXXXX
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial