Principal Customer Success Manager
Current
Aug 2024 - Present
AeroLeads people directory · profile
Rich Rodriguez Email & Phone Number
Experienced Customer Success and Sales professional with strong analytical, negotiation and communications skills.
at
Qlik
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Experienced Customer Success and Sales professional with strong analytical, negotiation and communications skills.
Location
Maitland, Florida, United States
Who is Rich Rodriguez? Overview
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Quick answer
Rich Rodriguez is listed as Experienced Customer Success and Sales professional with strong analytical, negotiation and communications skills. at Qlik, based in Maitland, Florida, United States. AeroLeads shows a matched LinkedIn profile for Rich Rodriguez.
Rich Rodriguez previously worked as Principal Customer Success Manager at Qlik and Customer Success Manager at Sugarcrm. Rich Rodriguez holds Bachelor Of Science - Bs, Mechanical Engineering from University Of Illinois Urbana-Champaign.
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Qlik
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Profile bio
About Rich Rodriguez
Accomplished customer success and sales professional with strong negotiation, business development and communications skills. Proven record of meeting business objectives and exceeding sales goals.
Current workplace
Rich Rodriguez's current company
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12 roles · 30 years
Rich Rodriguez work experience
A career timeline built from the work history available for this profile.
Customer Success Manager
Jul 2023 - Aug 2024
Principal Solution Advisor | Senior Manager
Subject matter expert and evangelist for Premier and Signature Success Plans working with internal and external teams to scope opportunities and position the Success Plan value proposition to ensure strategic customers invest in the appropriate support offering and resource mix. Collaborated effectively with groups throughout the organization including License Sales, Customer Success, Professional Services, Marketing, Sales Operations, Pricing Deal Desk, Legal, Product Management, and Delivery to address and resolve customer or sales issues.
Oct 2021 - Mar 2023
Senior Customer Success Manager
Quota based role providing overall Customer Success guidance for existing PENTAHO Data Integration and Analytics customers, driving retention, increasing ACV and ensuring on time renewals. Facilitated interfaces with Pentaho Professional Services, Training, Support, etc to achieve successful deployment and use of Pentaho products. Monitored and enhanced customer experience and ensured customer perspectives were understood and addressed, resulting in increased customer satisfaction, retention and improved delivery of products and services.
Mar 2016 - Oct 2021
Area Sales Manager
Area Sales Manager responsible for building relationships at auto dealerships throughout the greater Orlando area to increase market share of new and used auto finance contracts. Daily personal visits to meet with key dealership staff including finance managers, finance directors, sales managers, general managers, and owners. Worked to make Capital One Auto Finance the #1 non-captive lender in the territory.
Jan 2012 - Oct 2015
Inside Sales Specialist
Quota based role responsible for cold call and digital outreach to potential customers within a specified region to generate/qualify leads and arrange product demonstrations of FARO portable coordinate measurement products. Developed and communicated recommendations for advancing the sales process, worked with outside sales to prepare sales quotations applying appropriate pricing and discounts based on established pricing policy. Received and reviewed purchase orders, validated against quote and confirmed details with customers.
Mar 2009 - Jan 2012
Federal Sales Manager
Federal Sales and GSA Program Manager for startup Fiber Laser marking and cutting system manufacturer focused on sales via GSA to US Federal and DOD entities. Won $1MM FED contract and named “Salesperson of the Year” in 2008
Feb 2007 - Mar 2009
Sales Manager - Contract Machining
2004 - 2006
~2 yrs
Sales Engineer
Horizon Manufacturing And Systems Integration
2002 - 2004
~2 yrs
Sales Engineer
2001 - 2002
~1 yr
Oem Account Manager
1997 - 2001
~4 yrs
Application Engineer
1997 - 1999
~2 yrs
2 education records
Rich Rodriguez education
Bachelor Of Science - Bs, Mechanical Engineering
University Of Illinois Urbana-Champaign
Adventurer - 44 Badges
Trailhead By Salesforce
FAQ
Frequently asked questions about Rich Rodriguez
Quick answers generated from the profile data available on this page.
What company does Rich Rodriguez work for?
Rich Rodriguez works for Qlik.
What is Rich Rodriguez's role at Qlik?
Rich Rodriguez is listed as Experienced Customer Success and Sales professional with strong analytical, negotiation and communications skills. at Qlik.
Where is Rich Rodriguez based?
Rich Rodriguez is based in Maitland, Florida, United States while working with Qlik.
What companies has Rich Rodriguez worked for?
Rich Rodriguez has worked for Qlik, Sugarcrm, Salesforce, Pentaho From Hitachi Vantara, and Capital One Auto Finance.
How can I contact Rich Rodriguez?
You can use AeroLeads to view verified contact signals for Rich Rodriguez at Qlik, including work email, phone, and LinkedIn data when available.
What schools did Rich Rodriguez attend?
Rich Rodriguez holds Bachelor Of Science - Bs, Mechanical Engineering from University Of Illinois Urbana-Champaign.
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