Rich Temples Email & Phone Number

St. Louis, MO, US

St Louis, Missouri, US

• Established and grew technology team across infrastructure, cyber security, cloud, desktop support, and application / ERP support. Manage nearly $3M annual budget that encompasses IT operations, projects, and capital.
• Saved more than $500,000 annually by transitioning all desktop support from MSP to internal team.
• Received zero significant findings, virtually unheard of for most public companies, following development and implementation of SOX compliance program.
• Improved inventory management, enhanced order-fulfillment accuracy, and streamlined operations by standing up new warehouse management system (WMS) model in NetSuite ERP.
• Reduced more than 90% of cyber phishing attacks and cut cyber insurance with the creation of a robust cybersecurity program using the NIST framework.

Chesterfield, Missouri, US

• Designed and implemented cloud cost-management strategy and roadmap, as well as budgets, procurement, and expense controls. Managed KPIs and metrics and established baselines. Directed team of 50 engineers, architects.
• Expanded company’s cloud-computing capabilities by growing team from 5 to 50 cloud architects, engineers, cost-management experts, and project managers.
• Saved $15M across 3 years through deft negotiation of enterprise discount program agreement with AWS; followed with $100M agreement, positioning company to save nearly $2.5M.
• Boosted operational efficiencies and cloud-service delivery with the transformation of cloud team into a cloud center of excellence that embraced infrastructure as code within a DevOps / Agile model.
• Enabled 24/7 support across multiple time zones by establishing offshore support teams in China and India.
• Guaranteed compliance with SOX and GDPR regulations via collaboration with legal SMEs to design and implement comprehensive policies.

Brighton, MA, US

• Directed all aspects of infrastructure, strategic IT, and operations planning to achieve business goals and maintain a competitive advantage. Managed team of 5 cloud architects and engineers directly with influence.
• Delivered significant annual savings by eliminating need for extensive hardware investments and maintenance through architecting migration of existing solutions to modern SaaS, PaaS, and IaaS platforms in Azure.
• Ensured all eCommerce internal servers and public-facing sites were secure and met regulatory compliance requirements through routine reviews, monitoring, testing, and maintaining PCI self-assessments.
• Positioned company for scalability through design and implementation of state-of-the-art corporate office and data center to ensure ongoing security.
• Streamlined operations, improved inventory management, and boosted order efficiency with integration of warehouse management system.
• Increased online sales up to 20% during peak seasons, simultaneously enhancing the user experience, by optimizing content delivery network to create stable website.

Ludwigshafen, DE

• Transitioned title to business leader following 2008 acquisition of Whitmire Micro-Gen by BASF. In both roles, managed infrastructure and telephony systems. Set strategic direction of infrastructure, including servers.
• Shaved more than 10% off IT spend by organizing service contracts and consolidating them with one vendor.
• Enhanced R&D documentation and audibility via collaboration with service provider to implement SharePoint site and automation.
• Successfully integrated 100% of Whitmire Micro-Gen research labs systems into BASF as a project manager and liaison between teams and leadership.

Bachelor Of Science (Bs), Computer And Information Sciences And Support Services

As, Business Administration