Chief Human Resources Officer — The Americas, Uk, & Ireland
Zurich, Zurich, Ch
Positioning internal Human Resources of $10B region as operational force behind commercial success; managing corporate portfolio of 15 individual and distinct country organizations; taking on Latin America in January 2019● Originating a strategy focused on attraction (EVP), pragmatic development programs, a performance-based culture, and strong leadership initiatives→ Increasing functional scope for revenue generating colleagues by 25% while achieving high functional rating by operational leaders● Proving personal global market remit with repeated Adecco placement on international “Great Place to Work” lists and improved culture scores● Increasing HR group retention by 9% and culture rating by 20%, achieving highest regional culture score globally● Launching functional transformation to separate HR strategy from transaction with net neutral resource adjustment, driving effectiveness● Rallying 17 direct reports in 3 crucial and functional buckets● Remodeling strategic support of 23 Business Partners→ Supporting operations segmentation in largest BU from blended business to retail/wholesale model aligning with customer needs→ Raising retention with leadership through cultural shifts, stronger employee engagement and aligned expectations→ Identifying relevant soft skills in talented people, connecting them to business goals● HR Services team whose transactions enable over 10K internal colleagues and 140K external associates to succeed and include employee relations, compensation & benefits, compliance, education→ Decreasing issues resolution time to 1.5 days from 7, while managing 64% more “cases” YOY→ Department satisfaction score 9.5/10● HR Services strategically supporting 11 global BU● Optimizing dotted line to local business leaders, overseeing structure and function of more than 140 people in regional roles● Leveraging vast data & technology load to facilitate functional analysis
