•Responsible for business development activities for India, Sri Lanka and Bangladesh. Lead Generation, Pipeline Building and Monitoring Sales Activities to achieve the sales quotas, preparing sales pitch, coordinating with PR agency to create good PR for lead generation, Conducting training calls with Field Staff and also invite DA's , Allocating the budget for online activities, PR activities, trade shows etc, updating website for India and make changes if/as necessary.•Managing the Franchisee Store Operations Pan India. Single point of Contact (SPOC) between the Headquarter (Milford, USA), Regional Office(Singapore) and Franchisees in India. Ensuring transparent coordination with all department. Exhibited and sustained cordial business relationships with franchisees encompassing Store Team, Customers, and Operations Manager. Review of Store layout as per Headquarter guidelines. Vendor Management – Interacting with the US Vendors and freight forwarders. Maximized customer/franchisee satisfaction matrices by providing assistance & achieving delivery/quality norms. Maintained timely MIS & database reflecting trends & developments for budgetary/strategic review to enhance business of the company. Handling customer care portal.

Finding opportunities to increase the sales of Coca Cola products in QSR by conducting a research (both primary and secondary).Knowing customers’ views about Coca Cola products in QSR in Delhi/NCR and understanding customers’ reasons for not buying a beverage.Knowledge about the sales of the products Studying the mindsets of various customers