● Provide CBX application expertise to customers and implementation partners● Gather information required for implementation● Analyze customer’s requirements and propose/document design for configuration● Configure implemented systems to suit customer’s need● Identify and resolve issues and conflicts during implementation● Prepare test plan and detailed test cases/scripts for test execution● Coordinate and manage status reports and project communication● Support customer roll-out and the delivery of training sessions● Proactively manage resource allocation and execution plans to secure project goals and objectives● Continuously manage changes in scope, identify potential risks, and implement contingency plans

- Build rich, highly customized, and complex digital applications using Process Director, our BPM-based rapid application development platform.- Extend support to the applications designed using BPM based product by other team members.- Conduct on-line demonstrations and grasp specialized business rule and logistical functional terminology of the client to implement a wide variety of workflows in Process Director Software. - Provide technical support to external partners.- Manage multiple projects simultaneously and support team in design and QA tasks.

● Became the product expert in web-based as well as app-based platform.● Reviewed all feature requests and feedback submissions for prioritization. Wrote user stories and specifications for feature requests.● Supported development team in design and QA tasks.● Delivered prototypes, mockups, and specifications for new features and projects.● Conducted a survey from various departments to understand most useful features from all departments and to plan next changes based on recommendations.

• Identified the need for rapid product development and increased revenue by $500k per year by successfully implementing a product feature using Agile methodologies. Thereafter, provided support and guidance for the Agile development process. ● Organize and facilitate Agile meetings: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective.● Participated as a team member for marketing team for lead nurturing and analyzing customer feedback to improve the product.● Worked with various business teams to define, design and implement business requirements.Prepared scope of work documents, managed a confirmed project from conception to implementation.● Delivered business analytics reports while launching a Customer Relationship Management tool.● Created website prototypes and mockups using Ninjamock or Balsamiq.● Improved website functionality by helping the technical team with product testing and creating user cases.● Promoted twice in a 17-month period for successfully handling product management.

LegalDocsPDQ is one of the fastest growing online document services companies in North America. Since its inception, the mission has been simple: offer fast, easy, inexpensive, online legal document services, supported by world-class customer service.

Software company which targets supporting global companies around the world in the improvement of their business processes. Our unique strength lies in our ability to provide integrated solutions involving Applications, Business Process Outsourcing, and Infrastructure services capabilities.Responsibilities and AchievementsCoordinated with attorneys and Consultants to file H1B visas and Green cards.Successfully filed more than 25 nonimmigrant visa petitions involving H1B Transfer, H1B extension and H1B amendments.Counseling and assisting students with immigration matters.Maintaining public access files for nonimmigration visa petitions.

Tata Consultancy Services is a multinational information technology (IT) service, consulting and business solutions company headquartered in Mumbai, Maharashtra. It is a subsidiary of the Tata Group and operates in 46 countries. TCS is one of the largest Indian companies by market capitalization ($80 billion). TCS is now placed among the ‘Big 4’ most valuable IT services brands worldwide. Responsibilities and Achievements● Successfully managed end to end IP management for three industrial units including Retail, Telecommunications, Insurance and Business Process Outsourcing within TCS and helped them in Intellectual Property creation, usage and monetization.● Collaborate effectively across multiple cross-functional teams, such as Engineering, Marketing, Product Owner, and Web Design.● Participated as a team member for designing and delivering end-to-end copyright process software which will be used by inventors, attorneys, and internal teams.● Provided analytical support to inventors to identify and file patent applications.● Document business requirements, functional specs, solution design, system requirements, process/data flow.Worked with various industrial units including Retail, Telecommunications, Insurance and Business Process Outsourcing within TCS and helped them in IP creation, usage, and monetization.

Framing policies for IP Audit, IP Due Diligence and IP litigation. In addition to framing policy for TCS, worked for TCS portfolio management and some issues related to open source technology licensing.

Development of new module in existing applicationHandled customer issuesHelped client in deploying softwareProvided offshore development support