Richa G Email & Phone Number

Herndon, Va, Us

United States

•Worked in the Agile environment to discuss the progress of action items to ensure alignment and adaptability within the development process.• Created master test plans, test cases and test schedules for Amtrak enterprise projects (Arrow reservation). Worked with Amtrak payment ticketing system RailRes. Worked on payment gateway API’s for End-to-End testing validations . Worked on credit card payment and processing testing validations scenarios in collaboration with third party FNBO (First National Bank of Omaha)•Lead test case evaluation, defect metrics across internal development projects within •System Integration Test, UAT and Production.•Reported and Prioritized bugs tracked defects and liaised within internal teams to disseminate information and findings.•Collaborated with multiple teams to support implementation of methodologies of testing process to ensure standards for Amtrak which is Federal mandated.•Develop test scenarios for SOAP and REST API web services for Amtrak’s various channels to ensure the test coverage and efficiency.•Execute test scenarios for API testing with various payload request depending on the Amtrak channels (E.g., B2B, RailRes, Dotcom, Agent, Rider App) to validate status and error codes.•Performed Functional, Smoke, Regression testing for both web and mobile devices for Amtrak enterprise system.•Worked with Amtrak mainframe application Arrow reservation system and Kobie (third party app) for data creation and validation purposes for delaying, lifting and check-in of PNR’s. (Reservation number).•Responsible for creating test scenarios for user stories and creating automation test suites using Selenium Web driver.•Executed manual and automation Test scripts for regression testing of Dotcom UI.

Richmond, Virginia, United States

•Creating Following Agile and SCRUM methodology to meet the business requirements and acceptable quality assurance standards.•Participated in Scrum calls, Sprint planning, backlog and grooming and retrospective meetings for each Sprint cycle.•Working on multiple migrations sites performing Functional testing, Cross-browser testing, accessibility testing and responsive/ mobile testing.•Performing Browser Compatibility testing (Firefox, Chrome, IE, Edge & Safari) of a web-based application to ensure consistent features functionality.•Using tools such as WAVE and ANDI for 508 testing to meet keyboard and Color contrast standards (WCAG).•Used JAWS tool with assistive technology of voiceover and talkback which helps people with disabilities.•Developed data-creation for test purposes, participate and contributed to end-to-end testing activities•Created test cases, linked test cases in JIRA, and developed test execution reports using test management tool “qtest”.•Tracked, Linked, and reported defects using JIRA and q-test.•Validated migrations sites on both IOS/Android application devices using real MI devices to ensure their functionality, usability, and consistency.•Lead Regression test validations among scrum teams during monthly feature releases.•Documented test results summary and testing procedures after every release.

•Worked with Agile methodology, and organization wide sprint period was for two weeks.•Assist team and product owner in PI Planning to pull the user stories in each sprint with capacity and load.•Worked towards the reduction of defect process through the ATDD (Acceptance Test driven Development) approach along with stake holders, Developers and Testers.•Collaborated with the developers in the Reconciliation process, loading source data (Highmark) into the GBD Facets System to support member enrollment, Provider information and claims processing through RAM (Roster Automation Management) files.•Created Standard Operating Process (SOP) document for the data sweeps for mitigating GAP analysis and interface weekly schedule for GPI (Government Provider Interface).•Facilitate UAT Testing by test plan creation, test plan execution and building high level-test cases with the QA team providing necessary support to the Business.•Creation of Test case documents and Demo review after approval of user story by PO, Test Matrix and Test Regression Matrix after deployment of code into production.•Performed Regression backend testing on database tables using T-SQL queries.

Hyderabad Area, India

•Responsible for the analysis, design, system integration testing and implementation of the project with emphasis on use-case driven SDLC approaches.•Hands on Experience in data creation in Facets such as Common Practitioner and linking it to Practitioner record, Group and Facilities with their Affiliations.•Create and maintain requirement documents for Facets and CITRIX for the different modules like Billing, Member enrollment and Claim adjudication.•Manually verified member/ applicant details like SSN, DOB, and Address plan in health insurance. •Preparing monthly reconciliation status reports for management and maintenance of the Requirement Traceability Matrix (RTM).•Successfully Completed User Acceptance Testing (UAT) on each release of the project with the help of end user requirements. •Tracking of the defects in the defect log matrix for the future root causes.