Richa G Email & Phone Number

Herndon, VA, US

United States

• Worked in the Agile environment to discuss the progress of action items to ensure alignment and adaptability within the development process.
• Created master test plans, test cases and test schedules for Amtrak enterprise projects (Arrow reservation). Worked with Amtrak payment ticketing system RailRes. Worked on payment gateway API’s for End-to-End testing.
• Lead test case evaluation, defect metrics across internal development projects within
• System Integration Test, UAT and Production.
• Reported and Prioritized bugs tracked defects and liaised within internal teams to disseminate information and findings.
• Collaborated with multiple teams to support implementation of methodologies of testing process to ensure standards for Amtrak which is Federal mandated.

Richmond, Virginia, United States

• Creating Following Agile and SCRUM methodology to meet the business requirements and acceptable quality assurance standards.
• Participated in Scrum calls, Sprint planning, backlog and grooming and retrospective meetings for each Sprint cycle.
• Working on multiple migrations sites performing Functional testing, Cross-browser testing, accessibility testing and responsive/ mobile testing.
• Performing Browser Compatibility testing (Firefox, Chrome, IE, Edge & Safari) of a web-based application to ensure consistent features functionality.
• Using tools such as WAVE and ANDI for 508 testing to meet keyboard and Color contrast standards (WCAG).
• Used JAWS tool with assistive technology of voiceover and talkback which helps people with disabilities.

• Worked with Agile methodology, and organization wide sprint period was for two weeks.
• Assist team and product owner in PI Planning to pull the user stories in each sprint with capacity and load.
• Worked towards the reduction of defect process through the ATDD (Acceptance Test driven Development) approach along with stake holders, Developers and Testers.
• Collaborated with the developers in the Reconciliation process, loading source data (Highmark) into the GBD Facets System to support member enrollment, Provider information and claims processing through RAM (Roster.
• Created Standard Operating Process (SOP) document for the data sweeps for mitigating GAP analysis and interface weekly schedule for GPI (Government Provider Interface).
• Facilitate UAT Testing by test plan creation, test plan execution and building high level-test cases with the QA team providing necessary support to the Business.

Hyderabad Area, India

• Responsible for the analysis, design, system integration testing and implementation of the project with emphasis on use-case driven SDLC approaches.
• Hands on Experience in data creation in Facets such as Common Practitioner and linking it to Practitioner record, Group and Facilities with their Affiliations.
• Create and maintain requirement documents for Facets and CITRIX for the different modules like Billing, Member enrollment and Claim adjudication.
• Manually verified member/ applicant details like SSN, DOB, and Address plan in health insurance.
• Preparing monthly reconciliation status reports for management and maintenance of the Requirement Traceability Matrix (RTM).
• Successfully Completed User Acceptance Testing (UAT) on each release of the project with the help of end user requirements.