Richa A. Email & Phone Number

Frisco, TX, US

Teaneck, New Jersey, US

• Worked in Integrating Workday with Salesforce, where need to Sync Contacts for Employees with Salesforce
• Interacted with various business user groups to identify gaps between business needs and standard application functionality, design and document solutions that fill the gaps
• Upgraded some Apps from Salesforce Classic to Lightning Experience to develop a rich user interface and better interaction of pages
• Implemented Pick lists, Dependent Pick lists, Lookups, Master-detail relationships, validation, and formula fields to the custom objects
• Experienced in migrating the standard objects like Accounts, Contacts, Leads, Campaigns,
• Designed various Web pages in Visual Force for functional needs within Salesforce along with Process Builder and other Lightning Components.

New York, NY, US

• Developed and Enabled United voice service skills for check-in, flight information, customer’s MileagePlus account information on Amazon’s Alexa and Google Home using the Salesforce.com platform.
• Worked closely with the sales team and business analysts and performed a detailed analysis of business and technical requirements. Designed solutions by customizing various standard objects of SalesForce.com (SFDC).
• Worked as an administrator while Creating Objects, Users, Profiles, setting up organization role hierarchy and public groups
• Designed junction objects where ever needed and implemented various advanced fields like Picklist, Custom Formula Fields, Field Dependencies, Validation Rules, and Work Flows, sharing rules, and Approval Processes for.
• Supports platinum account, and worked collaboratively with the Salesforce Marketing Cloud team, on the day-to-day administration and exception of email campaign activities

US

• Worked as administrator while Creating Objects, Users, Profiles, setting up organization role hierarchy and public groups
• Constructed junction objects and enabled various progressive fields like Validation Rules, Field Dependencies, Custom Formula Fields, Workflows, and Pick list, Field Updates, Email Generation and Approval Processes for.
• Developed and maintained formulae/cross object formulae and created Data Validation rules and Formulae as per the business requirement.
• Worked on Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application

San Diego, CA, US

• Involved in Daily Scrum (Agile) meetings, Sprint planning and estimation of the tasks for the user stories, participated in retrospective and presenting Demo at end of the sprint.
• Involved in the front end using JSP, JSTL JQuery, Servlets, HTML, JavaScript, and AJAX.
• Designing and developing Web UI using JSP, Servlets, Strut, HTML and JQuery.
• Designed and deployed the Java Beans in XML and retrieved the data from database using DAO.
• Developed the application using Struts Framework with respect to Model View Controller architecture.
• Used the Struts Validation and Tiles Framework in the presentation layer.

Master Of Science - Ms, Data Modeling/Warehousing And Database Administration

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General