Richa Agrawal Email & Phone Number

California, 94086, US

• Intuitive Labeling Management SystemProject Description: Rearchitect labeling system to streamline the label creation, approval and printing process, support business expansion and enable agility to manage future.
• Designed a scalable solution to address line-down incidents during label printing, emphasizing data integrity.
• Played a pivotal role in strategic business decisions concerning label creation and approval processes.
• Conducted thorough analysis and investigation of the current GLMS process, identifying pain points across multiple systems to enable the development of a new architecture for ILMS and recommend process enhancements.
• Developed a comprehensive business case, outlining the project objectives, expected benefits, financial justifications, and return on investment (ROI) to secure project funding.
• Defined success metrics, including key performance indicators (KPIs) and performance targets, to measure the success of the ILMS project, such as reduction in cycle time associated with labeling development and.

California, 94086, US

• Provide support for the Purchase-to-Pay Process (Vendor Management) by processing purchase requisitions, Request of Expenditure and ensuring proper purchase order management.
• Capturing daily Risks, Actions Items, Issues, and Decisions on a RAID log to compile all deliverables under one document for the project team.
• Responsible for managing resource allocations on an ongoing basis and collaborating with the management team and the resource planning committee to staff resource needs.
• Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project roadmaps, plans, schedules and work.
• Identified and closed communication gaps to complete projects ahead of schedule and maximize productivity for future projects
• Instituted use of Microsoft Project to streamline process of tracking timeline, progress, tasks and costs, greatly improving project estimate accuracy

San Jose, CA, US

• Supported Cisco Commerce IT portfolio team and managed new project intake and prioritization process
• We receive 5-15 requests per week from over 50 organizations in Cisco; Prioritized these incoming requests against the rest of our backlog of requests based on the Business Value provided before advancing it to the.
• Ensured effective communication and worked closely with stakeholders and different teams across the organization to move project requests through assessment and to drive successful completion of projects/requests
• Worked with product teams on new initiatives/expansions
• Owned and promoted the agile maturity of multiple scrum teams by influencing key leaders
• Collaborated with Business, UI/UX, Marketing, Engineering/Dev, QA, other Program teams

San Diego, CA, US

• Managed Vendor contracts (Samsung, Global Foundries, etc.) by extracting Statement of Work (SOW) requests from SharePoint, transferring data to CMS, SAP SRM or Fieldglass for stakeholder approval, coordinating with.
• Derived actionable insights for business improvement for Senior Director and Executive team, through critical analysis & data visualization and provided reports for complex ad-hoc data analysis requests
• Developed Advanced Tableau Dashboards using Tableau Desktop and published the dashboards through Tableau Server for identifying the number of slips for the project and risk which applies to a specific milestone and for.
• Conducted weekly staff meeting to have a discussion with the chip designers about upcoming deliverables and assisted product leads in the identification, escalation, and resolution of issues gating release deadlines
• Worked with various technology project managers and created detailed timelines/schedule template for each upcoming chip in Microsoft Project to track feature delivery dates for software development projects.
• Driving the internal communications/handoff between the designers and the CAD team in India and making sure that the deliveries are made on time for successful chip tape-out

Newbury, Berkshire, GB

• Worked on Product Development from planning, requirement gathering, development, testing, deployment and maintenance
• Coordinated between Development, Design and QA for tracking project progress and assisted in weekly Sprint Planning to add new features and enhance user experience for the product
• Communicated and collaborated with business units and engineering teams to understand their requirements, converting the requirements into Jira tickets and assigning it to cross-functional teams
• Managed team resources, prioritize tickets, features that gets in and out of the sprint
• Researched similar businesses, products to get more insight on current market trends and to tune our product up-to the standards
• Conducted A/B testing and provided Marketing Insights from survey results for successful program marketing campaign

Mumbai, Maharashtra, IN

• Client: MetLife, Inc, USAProject: Insurance Underwriting Application- Application that decides how much coverage the client should receive, how much they should pay for it, or whether even to accept the risk and insure.
• Worked with the testing team and analyzed and modified various project artifacts such as business requirements, system requirements to prepare test cases for the project
• Reported bugs to the development team and raised tickets to fix them
• Tracked bug fixes and feature enhancements using JIRA optimizing ticket resolution by 12% and reduced new bugs by 15%
• Gathered feedback and performed in-depth analysis for better customer satisfaction and quality of product/service to improve business operations through qualitative analysis
• Provided timely project status updates to the manager

Master'S Degree, Engineering/Industrial Management

Bachelor'S Degree, Electronics And Telecommunications