Leader, Interoperability and Electronic Medical Record implementation

• Established and scaled Voluble Systems LLC into a leading IT solutions provider.• Developed and implemented strategic vision, resulting in significant business growth and client acquisition.• Oversaw all operations including business development, client management, and service delivery.• Led product development initiatives, ensuring alignment with market needs and technological advancements.• Managed financial planning, budgeting, and resource allocation to ensure sustainable growth.• Built and mentored a high-performing team, fostering a culture of innovation and excellence.• Delivered strategic presentations and webinars on potential collaborations to external stakeholders in government and private organizations.

• Led the implementation of HL7 bi-directional exchange with Texas department of Health and Human Services, New Mexico department of Health and Illinois department of Public Health immunization registries saving ~$7.2 million for HCSC Medicaid programs in 2021 tied to HEDIS immunization rates. • Led the implementation of Epic Payer platform C-CDA exchange, facilitating decisions for stakeholders and testing of 12 providers live by the end of 2021. Developing long term relationships with provider partners, increasing organizational trust and engagement in interoperability initiatives• Multiple initiatives for member health data deliveries improved the performance of HEDIS measures that led to multi-million-dollar payouts.• Presenting status updates and metrics for projects successfully delivered in leadership meetings and provider meetings

• Working with stakeholders and scoping business and technical requirements for enhancements on existing new software applications.• Business report generation using complex SQL queries.• Managed owned the production IT operations for ensuring smooth functioning of the monthly production processes.• Responsible for creating process flow diagrams for management to monitor the monthly schedule of capital projects.• Presented project status, monthly issues and estimated time of resolution to management.• Providing data solutions for smoother functioning of business processes.• Worked with the testing team to ensure the quality of data.• Documenting and presenting changes as change agent to Change Approval Board.• Reported day to day activities in daily scrum meetings.• Querying the databases using SQL to provide ad hoc reports for business.• Documenting and presenting changes to Change Approval Board.

Owned, managed and acted as IT project lead by several small to mid-sized projects according to PMO methodology• Generated Pharmacy revenue reports for higher management.• Working on Implementation of HIE portal used all across DFW by physicians and other clinicians.• Elicited, gathered and analyzed complex business and operational requirements from technical and business stakeholders.• Managed multiple vendors for connectivity with Health Information Exchange (HIE). • Building training videos and documents pre-implementation for all end-users.• Collected information to build and fill ROI matrix to assist senior management.• Analyzed and validated different systems for data.• Lead a team of analysts for a UAT with CMIO, physicians, nurses and clinic manager.• Presented project status to higher management and stakeholders on a daily, biweekly or monthly basis.• Acted as Subject Matter expertise for EHR and several systems for IT team. • Led RFP process, integration, testing and implementation of a Pharmacy system.• Assisted in training of users and created tip sheets and documentation. • Prepare and classify documentation and workflow diagrams after group requirement gathering sessions.• Responsible for defining the scope of the project, gathering business requirements, doing gap analysis and documentation • Read through various government regulations and policies to stay in compliance.• Performed Root Cause Analysis and presented findings and lessons learned to senior management as the SME. • Coordinated the planning and monitoring of application release requirements and managing iteration scope with the product owner.• Analyzed pharmacy workflow and developed future EMR workflow to minimize impact on end-users • Delivered on-site technical training and support during Go Live dates • Resolved after hours calls and updated documentation during assigned on call rotation 24/7.

Owned, managed and acted as IT project lead by several small to mid-sized projects according to PMO methodology• Generated Pharmacy revenue reports for higher management.• Working on Implementation of HIE portal used all across DFW by physicians and other clinicians.• Elicited, gathered and analyzed complex business and operational requirements from technical and business stakeholders.• Managed multiple vendors for connectivity with Health Information Exchange (HIE). • Building training videos and documents pre-implementation for all end-users.• Collected information to build and fill ROI matrix to assist senior management.• Analyzed and validated different systems for data.• Lead a team of analysts for a UAT with CMIO, physicians, nurses and clinic manager.• Presented project status to higher management and stakeholders on a daily, biweekly or monthly basis.• Acted as Subject Matter expertise for EHR and several systems for IT team. • Led RFP process, integration, testing and implementation of a Pharmacy system.• Assisted in training of users and created tip sheets and documentation. • Prepare and classify documentation and workflow diagrams after group requirement gathering sessions.• Responsible for defining the scope of the project, gathering business requirements, doing gap analysis and documentation • Read through various government regulations and policies to stay in compliance.• Performed Root Cause Analysis and presented findings and lessons learned to senior management as the SME. • Coordinated the planning and monitoring of application release requirements and managing iteration scope with the product owner.• Analyzed pharmacy workflow and developed future EMR workflow to minimize impact on end-users • Delivered on-site technical training and support during Go Live dates • Resolved after hours calls and updated documentation during assigned on call rotation 24/7.

Owned, managed and acted as IT project lead by several small to mid-sized projects according to PMO methodology• Generated Pharmacy revenue reports for higher management.• Working on Implementation of HIE portal used all across DFW by physicians and other clinicians.• Elicited, gathered and analyzed complex business and operational requirements from technical and business stakeholders.• Managed multiple vendors for connectivity with Health Information Exchange (HIE). • Building training videos and documents pre-implementation for all end-users.• Collected information to build and fill ROI matrix to assist senior management.• Analyzed and validated different systems for data.• Lead a team of analysts for a UAT with CMIO, physicians, nurses and clinic manager.• Presented project status to higher management and stakeholders on a daily, biweekly or monthly basis.• Acted as Subject Matter expertise for EHR and several systems for IT team. • Led RFP process, integration, testing and implementation of a Pharmacy system.• Assisted in training of users and created tip sheets and documentation. • Prepare and classify documentation and workflow diagrams after group requirement gathering sessions.• Responsible for defining the scope of the project, gathering business requirements, doing gap analysis and documentation • Read through various government regulations and policies to stay in compliance.• Performed Root Cause Analysis and presented findings and lessons learned to senior management as the SME. • Coordinated the planning and monitoring of application release requirements and managing iteration scope with the product owner.• Analyzed pharmacy workflow and developed future EMR workflow to minimize impact on end-users • Delivered on-site technical training and support during Go Live dates • Resolved after hours calls and updated documentation during assigned on call rotation 24/7.

• Owned, managed and acted as IT project lead by several small to mid-sized projects according to PMO methodology• Generated Pharmacy revenue reports for higher management.• Working on Implementation of HIE portal used all across DFW by physicians and other clinicians.• Elicited, gathered and analyzed complex business and operational requirements from technical and business stakeholders.• Managed multiple vendors for connectivity with Health Information Exchange (HIE). • Building training videos and documents pre-implementation for all end-users.• Collected information to build and fill ROI matrix to assist senior management.• Analyzed and validated different systems for data.• Lead a team of analysts for a UAT with CMIO, physicians, nurses and clinic manager.• Presented project status to higher management and stakeholders on a daily, biweekly or monthly basis.• Acted as Subject Matter expertise for EHR and several systems for IT team. • Led RFP process, integration, testing and implementation of a Pharmacy system.• Assisted in training of users and created tip sheets and documentation. • Prepare and classify documentation and workflow diagrams after group requirement gathering sessions.• Responsible for defining the scope of the project, gathering business requirements, doing gap analysis and documentation • Read through various government regulations and policies to stay in compliance.• Performed Root Cause Analysis and presented findings and lessons learned to senior management as the SME. • Coordinated the planning and monitoring of application release requirements and managing iteration scope with the product owner.• Analyzed pharmacy workflow and developed future EMR workflow to minimize impact on end-users • Delivered on-site technical training and support during Go Live dates • Resolved after hours calls and updated documentation during assigned on call rotation 24/7.

Developed business requirement specification documents as well as high-level project plan.Performed extensive requirement analysis including data analysis and GAP analysis. Developed Data Flow, Work Flow, Process Flow, and Entity Relationship Diagrams in MS Visio, and analyzed them to create “AS IS” and “TO BE” scenarios.Documented new processes and found out breaks in current patient scheduling process to reduce wait times ultimately leading to better customer service. Issue resolution for easier and more accurate reporting and data collection. Conducting UAT sessions with pharmacy staff, patients’ and physicians’ to get a final approval of a solution

Mentee under CEO and COOAttended SME and Board meetingsDiscussed HIPAA privacy and security regulations

Managed back office administrative operations, updating patients’ EHRs using propriety software HEATMaintained compliance with federal governed policies and procedures for Medicare billing. Checked benefits and eligibility of patients with Medicare, Medicaid and private insurance companies processing claims using ICD-9 codes involved with Medicare, Medicaid and other HMO, PPO insurance plans.Coordinated with case managers, nurses, physicians and laboratories. Research, track& analyze missing and/or aged daily tasks to resolutionUnderstood business challenges and analyzed revenue cycle for translating them into recommendations.

Engaged in auditing the financial accounting procedures. Determined compliance with Board policy, TEA guidelines and state law for student activity fund expenditures.Prepared a report on the investigations conducted and presented to the board. Prepared service offerings, PPTs, Test approach, Road maps, assessments remediation,solutionsWorked with team by providing knowledge transfer on regular basis based on the project

Teaching undergrad course and directing lab experiments along with class room training for students.Responsible for planning and scheduling of the lab projects and preparation of the project plan Developed and managed a comprehensive instructional system.Organized seminars and paper presentations throughout the year.

Researched and analyzed the market and suggested generic drug production for future.Reviewed last 25 years statistics and designed strategy to increase market penetration.Revise and integrate implementation procedures and business rules to enhance accuracy of end productParticipated in grooming session with product owners by sharing thoughts & industry best practicesAnalyzed the market and suggested generic drug production for future.Presented a seminar on "Future Prospects of Generic Drugs"