Richae' Edwards Email & Phone Number

Vienna, Virginia, United States

Office support to CEO, CFO, and other GMC Leadership membersResponsible for understanding and implementing firm Hospitality SOPs by engaging in weekly trainingswith all building personnelResponsible for creating and managing the daily/weekly reservation schedule for team visibility (throughExcel)Manage reservation by properly booking, canceling, or modifying reservations through EMS platformProviding building access and turnstiles through DataWatch platformCoordinating with Office Operations to assure proper daily coverage as required for breaks and call outsPartnering with Event Coordinator to provide meeting details and BEOʼs for upcoming eventsManage office amenities through external vendors, Company PCard holderProviding Daily Stand Ups in accordance to established standardsBuilding and maintaining a relationship with tenants and repeat guests, enhancing their overall experienceGaining an understanding of the client culture, key areas of activity and creating "transparency" by serving asan extension of the clientResponsible to effectively communicate any account or location-specific details pertaining to WelcomeHostsAssures that all new associates receive proper onboarding materials and training programs as requiredActing as way-finders and hospitality services resource for all guestsSpeaking freely and warmly, engaging clients and guests while efficiently assisting in the check in process orescorting to destinationRecognizing and welcoming VIP guests and Leadership using service excellence standards

Philadelphia, Pennsylvania, United States (Remote)

Identifying future hiring needs and developing job descriptions and specifications.Attracting potential and suitable applicants through strategically posting jobs, scouring resume databases,online employment forums, social media, etc.Screening through applicants to fill open positions.Conducting interviews by assessing applicants' knowledge, skills, and experience to best suit open positionsCompleting paperwork for new hiresKeeping up-to-date on current employment legislation and regulations and enforcing them within thecompanyProviding recruitment reports to team managersReaching and Achieving daily/weekly goalsVerifying credentials and referencesConducting hiring recommendations or decisions

Administer and manage employee benefits programs, including health insurance, retirement plans, life insurance, disability coverage, and other perksFacilitate the enrollment process for new employees and manage changes for existing employees, ensuring accuracy and compliance with company policiesStaying up to date on federal, state, and local laws and regulations related to employee benefits by ensuring that benefit programs comply with legal requirementsMaintain accurate and up-to-date records of employee benefits information, ensuring documentation is in compliance with regulatory standardsEffectively communicate benefit programs to employees, including conducting informational sessions, distributing materials, and addressing employee inquiries regarding benefitsDisseminate information about changes in benefits policies and procedures to ensure that employees are informed and understand their optionsHandle employee concerns, questions, and issues related to benefits, acting as a liaison between employees and benefit providers to resolve problems efficientlyInvestigate and resolve discrepancies in benefits data and work with vendors to correct errorsMaintain accurate and secure benefits databases, ensuring that employee information is kept confidential and is easily accessible for reporting and analysisPlan and execute open enrollment periods, providing employees with information on benefit options, changes, and deadlinesAssist employees during open enrollment in selecting and enrolling in appropriate benefit plansCollaborate with benefit providers and vendors, negotiating contracts, and managing relationships to ensure the organization receives the best value for its benefits programsWork with the finance department to develop and manage the budget for employee benefits, ensuring that costs are controlled and align with organizational objectivesFostering a positive employee experience, and contributing to the overall well-being of the workforce

Columbia, Maryland, United States

Develop and implement the overall store layout and design, considering the brand's identity and target customer demographicPlan the arrangement of merchandise to optimize traffic flow and create a visually appealing environmentFacilitating the arrangement of displays regularly to highlight new arrivals, promotions, and seasonal offeringsDevelop and execute visual merchandising themes and concepts that align with the brand's marketing and promotional strategiesCollaborate with inventory and sales teams to ensure that merchandise is effectively showcased and available in the right quantitiesStay informed about industry trends, competitor displays, and customer preferences to continuously improve and innovate visual merchandising strategiesMonitor stock levels and adjust displays accordinglyDevelop and manage budgets for visual merchandising initiatives, ensuring cost-effective use of resourcesSupervise and lead a team of visual merchandisers, providing guidance and direction for day-to-day tasks and long-term projectsConduct training sessions to enhance the skills of the visual merchandising team

Nottingham, Maryland, United States

Recruit, train, and manage staff to ensure a skilled and motivated workforceSchedule and manage employee shifts, ensuring adequate coverageProvide leadership and motivation to the teamAnalyze existing processes and systems to identify opportunities for improvementImplement changes to enhance efficiency, reduce costs, and improve overall effectivenessEstablish and enforce quality control standards to ensure products or services meet specified requirementsMonitor and evaluate performance metrics to maintain and improve qualityOptimize the use of resources, including personnel, equipment, and materialsDevelop and manage budgets for operational activitiesStay informed about relevant regulations and ensure that operational activities comply with legal requirementsEnsure that operational processes align with customer needs and expectationsImplement strategies to enhance the customer experienceSet and achieve sales targets and goalsDevelop strategies to increase store revenue and meet financial objectivesEnsure a high level of customer satisfaction through excellent serviceAddress and resolve customer complaints and inquiriesMonitor and manage inventory levels to prevent stockouts and overstocksImplement inventory control measures and conduct regular auditsOversee the visual presentation of merchandisePlan and execute marketing initiatives to drive store trafficCoordinate promotions and events to boost salesEnsure the safety and security of both customers and staffImplement security measures and emergency proceduresEnsure the store complies with all relevant laws and regulationsStay informed about industry trends and changes in retail regulationsCollect and analyze customer feedback to identify areas for improvement

Columbia, Maryland, United States

Curate and select merchandise that aligns with the boutique's brand and target marketTrain and motivate staff to deliver personalized service and build customer relationshipsSet and achieve sales targets and goalsDevelop and implement sales strategies to drive revenue and meet financial objectivesIntroduce promotions, events, or loyalty programs to encourage repeat businessSchedule and manage employee shifts, ensuring a high level of customer serviceFoster a positive and collaborative team environmentMonitor and manage inventory levels to optimize stock availabilityImplement effective inventory control measuresOversee day-to-day operations, ensuring smooth and efficient processesManage opening and closing procedures, security measures, and cleanlinessDevelop and execute marketing initiatives to increase brand visibilityPlan and implement promotional events to attract customers and drive salesEstablish and maintain positive relationships with vendors and designersStay updated on fashion trends and industry developmentsIncorporate current trends into product selection and merchandising strategiesBuild relationships with the local community through events or collaborationsParticipate in local initiatives to enhance the boutique's presence

Bachelor Of Arts - Ba, Criminal Justice/Law Enforcement Administration

High School Diploma

Activities and Societies: JROTC (Junior Reserve Officer Training Corps) - Logistic Officer/Captain Rank AP (Advance Placement) Program IB.

High School Diploma

Activities and Societies: AFJROTC (Air Force Junior Reserve Officer Training Corps) AP (Advanced Placement) Program IB (International.