RESPONSIBILITIES: • Providing 24/7 technical support to BO to ensure timely recovery for emergency and BSS RAN related network issues for 2G/3G/LTE• Proactive maintenance and troubleshooting of radio network issues• Knowledge transfer and OJT to the local employees

Project: MTN Ghana RAN Modernization ProjectAchievements: Achieved 100% site acceptance for 120 new 3G+LTE sites, modernized 403 LTE sites and implemented up to 4cc Carrier Aggregation, Inter Enodeb Carrier Aggregation and VoLTE ahead of project SLA which improved minimum average User Throughput to 8Mbps, increasing subscribers data experience customers thus increased in data volume (revenue) for MTN-GhanaRESPONSIBILITIES: • Worked on this Ericsson Project as LTE/3G RAN… Show more Project: MTN Ghana RAN Modernization ProjectAchievements: Achieved 100% site acceptance for 120 new 3G+LTE sites, modernized 403 LTE sites and implemented up to 4cc Carrier Aggregation, Inter Enodeb Carrier Aggregation and VoLTE ahead of project SLA which improved minimum average User Throughput to 8Mbps, increasing subscribers data experience customers thus increased in data volume (revenue) for MTN-GhanaRESPONSIBILITIES: • Worked on this Ericsson Project as LTE/3G RAN SME. This project included an LTE 2600, LTE 1800, LTE800 and U900 Rollout/Expansion for 520 sites (completed within 6 months)• Up to 4CC Carrier Aggregation of LTE2600 (20+5 Mhz)+(LTE1800 (15Mhz)LTE800(15Mhz) with 2X2 and 4x4 MIMO implementation. • Monitored LTE network performance and tuned Accessibility, Retainability, Utilization and Mobility KPIs to achieve agreed KPI targets by tuning Radio Network Parameters• New feature proposal, testing, mass deployment and customer acceptance.• Generation & Analysis of daily reports to maintain the Accessibility, Retainability, Mobility and Integrity KPIs. Cell Capacity Monitoring and Implementation of High Capacity Parameter & CU License Expansion• Carried out RF parameter audit with the planned MO and extracting discrepancies for MTN Ghana using ENM tool. Show less

 Provided 7x24 O&M support and troubleshooting to maintain Radio Network Availability per the SLA Handling Daily Health Check-up & Troubleshooting Trouble Ticket (TT) and Activities/Change Request from Front Office, Planning and Optimization team Providing technical support to Front Office, Planning & Optimization team, Help Desk & Project Team Daily Cell Availability Progress Report, KPI Analysis & Measurement Support for Field engineers and general O&M problem… Show more  Provided 7x24 O&M support and troubleshooting to maintain Radio Network Availability per the SLA Handling Daily Health Check-up & Troubleshooting Trouble Ticket (TT) and Activities/Change Request from Front Office, Planning and Optimization team Providing technical support to Front Office, Planning & Optimization team, Help Desk & Project Team Daily Cell Availability Progress Report, KPI Analysis & Measurement Support for Field engineers and general O&M problem resolution  Software Upgrade and Site migrations Monthly RNC and Node health check and backups Performing Software Upgrade and Site migrations, RNC board expansions Show less

 Onsite and responsible of Live LTE/3G/2G RF/RAN Optimization (Ericsson & Huawei Region) Monitoring and Optimization of LTE, UMTS, GSM sites for in Harare Region to improve Accessibility, Retainability, Mobility, Integrity and Availability KPIs. Trial, implementation and rollout of new RAN features and their introduced parameters to improve overall performance of LTE, WCDMA & GSM networks. Radio network capacity analysis and traffic forecast to ensure optimal radio and transport… Show more  Onsite and responsible of Live LTE/3G/2G RF/RAN Optimization (Ericsson & Huawei Region) Monitoring and Optimization of LTE, UMTS, GSM sites for in Harare Region to improve Accessibility, Retainability, Mobility, Integrity and Availability KPIs. Trial, implementation and rollout of new RAN features and their introduced parameters to improve overall performance of LTE, WCDMA & GSM networks. Radio network capacity analysis and traffic forecast to ensure optimal radio and transport network dimensioning. Provided high level technical troubleshooting support to Back Office team to ensure timely recovery after occurrence of network faults Ensured that all KPI Targets are achieved and maintained. Show less

 In charge of all design planning and optimization related task for 3 RNCs and 1 BSC and LTE trial site in Accra Region.  Daily monitoring of Cells, BSCs, RNC and Network level performance, to ensure that all radio KPIs meet set targets. Designing & planning of the 2G/3G/LTE radio network to ensure the most cost effective technical solution is deployed. Traffic analysis and planning for expansions (BSC, DCS, TRX, RNC, Channel Elements, 2nd Carrier, Code, IUB, eNB, etc.) to… Show more  In charge of all design planning and optimization related task for 3 RNCs and 1 BSC and LTE trial site in Accra Region.  Daily monitoring of Cells, BSCs, RNC and Network level performance, to ensure that all radio KPIs meet set targets. Designing & planning of the 2G/3G/LTE radio network to ensure the most cost effective technical solution is deployed. Traffic analysis and planning for expansions (BSC, DCS, TRX, RNC, Channel Elements, 2nd Carrier, Code, IUB, eNB, etc.) to ensure capacity. In charge of new 3G/LTE features implementation and tuning Provided design and planned for new multicarrier and RNC deployed in the network as well as rehoming and migration plan and optimization Supervised and coordinated a team of 7 Zonal RNO Engineers on KPI delivery, network performance monitoring, troubleshooting & improvement Provides technical support to BO to ensure timely recovery after occurrence of network faults Analyze the root causes of frequent and major faults and guide to implement counter-measures to prevent the fault occurring again (Proactive Maintenance Suggestions) Software and hardware audit for RNC/ENodeB/RBS, Performed expansion and hardware upgrade Show less

Duties:
 Responsible for CSR handling including High priority issues for all 78 Customers in the Region RSSA for Radio Access Network and nodes (WRAN,LTE & GERAN nodes and network).
 Provides solution and remedy to CSRs raised by customers and project teams
 CSR escalation to Global support and follow up
 Handles Hot CSR, Emergency and System Recovery
 Perform SW Audit and Proactive Support for customers sin the region
 Node Hardware & Software upgrade reconfiguration and expansion
 Creates Method of Procedure (MOP) and provides to customer
 Provide 3G/LTE KPI optimization solutions to customers

 ***SPECIALTIES****
 RAN Product and Features
 WRAN & EUTRAN Support and Integrations
 I&V New Software Version, Feature and Capacities for WRAN & EUTRAN
 Multi Standard Configuration WRAN+EUTRAN (MSMM)
 UTRAN Nodes e.g RNC (3810, 3820, and EVO ), Node B (RBS 6000 - DUW) and Radio Hardware (RU, RRU, RUS, RRUS)
 eUTRAN Node e.g eNode B (RBS 6000 - DUL/DUS)

Duties: VODAFONE GHANA (Managed Service) Optimize the KPI’s of the network by the use of Huawei OMC statistics and analysis tools to perform network analysis (M2000, CME & LMT).  Radio Planning for rollouts and network expansion (Coverage Analysis/Traffic Analysis) Prepared daily, weekly and monthly Optimisation Report for Vodafone Ghana using Huawei’s M2000 and LMT softwares. Analysis of KPIs like Call Drop rate, TCH Congestion rate, Handover Success rate, Call Setup… Show more Duties: VODAFONE GHANA (Managed Service) Optimize the KPI’s of the network by the use of Huawei OMC statistics and analysis tools to perform network analysis (M2000, CME & LMT).  Radio Planning for rollouts and network expansion (Coverage Analysis/Traffic Analysis) Prepared daily, weekly and monthly Optimisation Report for Vodafone Ghana using Huawei’s M2000 and LMT softwares. Analysis of KPIs like Call Drop rate, TCH Congestion rate, Handover Success rate, Call Setup Success rate, SDCCH Congestion rate, Poor Coverage, Received quality, etc. Performed daily and weekly KPI worst cell optimization. Perform Parameter tuning & physical optimization to correct inconsistencies. Perform Initial atuning and optimization of new sites Analyzing benchmarking DT and taking actions to improve the overall network performance. Performing Drive Test using Nemo Outdoor/Handy optimisation tool for customers complains or optimisations purposes. Performed Swap Drive Test using Huawei Genex Probe and prepared Site Integration and Verification reports in all regions of Ghana. Prepared network planning database including frequency, neighbour cell and cell parameter planning and optimization. Identifying alarm, hardware and TX issues and escalating to NOC/Maintenance Team to resolve.o GLOBACOM GHANA NETWORK ROLL OUT PROJECT >Monitoring site's KPI with Huawei M2000 before Drive Test>2G and 3G Single Site Verification and cluster optimisation Drive Test (Performed and prepared reports for over 100 DTs for GSM/DCS/UMTS)>Analysing DT log file using Genex Assistant to determine Network problems like Poor Coverage, antenna/feeder swap, call drops and troubleshooting them with parameter tuning, adjusting antenna tilt/orientation, add/removing neighbours.>Attends to VIP customer complains>Perform network and frequency panning using GENEX NASTAR or MAPINFO>Support all related planning and optimisation task for GSM network Show less