Allstate hired me to lead strategic programs and improve PMO processes based on my extensive experience leading large, global IT teams, including internal and vendor resources. ✔ TEAM MANAGEMENT AND LEADERSHIP• Transformed the operation readiness team and its best practices to be adaptable to product mindset and agile development methodologies• Led Production Support Operations team of several onshore employees and 30+ offshore resources- Managed DR (disaster recovery), EOSL (End of Server Life), configuration management and Operational metrics / reporting supporting multiple organizations- Led a team of Tableau developers using Agile development methodologies• Seasoned in regularly presenting progress and improvement opportunities to SLT• Awards & Recognition- Received Standing Ovation award as a leader- Chosen by senior leadership for IMPACT – Leading others program✔ PORTFOLIO AND PROGRAM MANAGEMENT • As the IT Portfolio Manager for Sales, Marketing and Customer Experience organization, managed budget of $12M+ for 80+ geographically diverse locations and resources• As the IT Portfolio Manager for Technology Solutions organization, created organizational budgets of $25M+ and achieved target goals set by the leadership- Improved time submission governance, processes and metrics• Managed work intake and resource allocation considering sourcing strategies, skills set and dependencies• Led a large scale complex migration of PMO resources (125+ project managers)• Designed and delivered Financial Transparency reports and educated portfolio senior leaders on how effort hours and resource allocations tie • Implemented staffing flow tracker which was then rolled out at a business unit level ✔ PROJECT MANAGEMENT • Managed strategic, large scale and complex projects end-to-end, ensuring on-time, on-budget delivery• Provided regular status update on projects to various stakeholders and senior leadership team

I was hired to automate manual business processes and based on my ability to lead a variety of challenging projects and leverage technology to address business challenges, was promoted Three time in just Six years.✔ TEAM MANAGEMENT• Led a team to enhance a business critical, real-time transactional Cargo Pricing application through redesigning data collection, implementing new features, improving application availability and reducing rate discrepancies • Co-led a vendor selection project for Cargo Web Reporting ensuring senior leadership alignment and funding- Gathered requirements from the reporting users in various cargo departments• Led a team of contractors to get Brio Portal production ready enabling 40+ reports for various Cargo users✔ PROJECT MANAGEMENT AND BUSINESS ANALYSIS• Led a strategic initiative to roll out scanners across 15 additional airports across the globe• Led the Y2K conversion effort including code changes, testing and project leads coordination• Took over mission critical application’s support and enhancement from a vendor, expanded it to 11 warehouses, inducing two international locations• Documented requirements and designed expected user output as the business analyst• Analyzed data, designed and built database tables and wrote queries to combine data from multiple applications ✔ SYSTEMS ANALYSIS AND DEVELOPMENT• Improved lost revenue tracking, streamlined back-end data processing and ensured system availability by playing multiple roles on a Cargo Domestic Mail Supporting project across end-to-end project life-cycle- Worked in close collaboration with business users to analyze requirements, Business Rules, and User Interface specifications- Worked with mail scanning station managers to identify the flow of data from its source to destination, and monitor how information changes through a process or application• Enhanced, maintained and supported Cargo data warehouse (CDW) in a matrixed team environment

New Resources needed a technically strong resource with a detailed understanding of applications, integrations, database and networks and can architect solutions holistically. I took up the challenge and drove multiple projects to automate Billing process and generate actionable reports. ✔ SOFTWARE DEVELOPMENT • Developed an in-house system to automate the billing and employee information. - Developed a user-friendly interface using Visual basic 4.0 allowing easy generation of invoices - Wrote complex data conversion routines in Oracle 7.2 to enable smooth transfer of data and tracking of employee goals, contacts and turnover