Richa Mittal Email & Phone Number

California, United States

San Francisco, California, Us

Tempe, Arizona, Us

• Managing Partner Sales implementation of Consumer Business Unit to increase revenue• Designing solutions to meet business requirements• Consolidating three Salesforce business systems using Sales Cloud and Apttus CLM to align business processes, save license costs and provide unified reporting.• Managing milestones and timelines for development, UAT, production validation and go-live• Configuring Agreement Rules, Advanced Apttus Approval Process, Term Exceptions• Collaborating with Integration and Engineering Team to integrate systems using MuleSoft, Tibco, SOAP or REST API’s• Coordinating with business stakeholders for prioritization and enhancements of project• Conducted fit/gap analysis for upgrade of Apttus CLM to enable Lightning

San Jose, California, Us

. Led Opportunity-to-Order automation and transformation of Enterprise Sales for small business segment• Led Enterprise Marketing and SymArt (Contract Management) track • Collaborated with business owners and development teams in the design, development and deployment of marketing and Symart related user stories• Increased Lead Conversion rate by customizing out-of-box solution• Automated ‘Named Lead Routing’ solution by integrating Salesforce with Customer Registry and Sales Compensation Assignment• Analyzed, validated and migrated metadata between SFDC instances of Bluecoat and Symantec by using ANT tool

Sunnyvale, Ca, Us

Mumbai, Maharashtra, In

• Worked on two major projects in the Areas of Sales Cloud and Apttus CLM and Apttus Advanced Approvals Management solutions• Real-time support to the end-users, followed by assignment of remedy tickets within the team to resolve Business Critical technical issues• Drive Weekly Prioritization meetings with Business stakeholders, prepared and published Incident Summary Reports and Dashboards on a weekly basis.• Developed solutions for all enhancements and bug fixes while working in Agile Scrum Model• Followed change management process to develop and update existing SFDC instance• Prepared detailed approach to perform various data load activities• Worked in agile methodology, attending regular scrum meetings, sprint planning, demos and POC’s.• Created various Custom Objects, Custom Settings, Custom Labels, Validation rules, Record types, Custom Tabs, Workflow rule and approval process including Field updates and email alerts• Gained good understanding of Salesforce Sharing and Security model i.e. Roles, Public Groups, Role Hierarchies, sharing rules, record level permissions, field level security, and permission sets. • Performed development of user stories coordinating with business and technical architect on requirement gathering, performing requirement analysis, solution designing, design review, development.• Worked in DevOps delivery model integrated tightly with project teams• Adhered to the incident management & change management process with BMC remedy tool for tracking purposes.

Mumbai, Maharashtra, In

Mumbai, Maharashtra, In

B.E., Computer Science

Education record