Richa Mittal

Richa Mittal Email and Phone Number

Technical Functional Salesforce Analyst @ Splunk
California, United States
Richa Mittal's Location
San Francisco Bay Area, United States, United States
Richa Mittal's Contact Details

Richa Mittal personal email

Richa Mittal phone numbers

About Richa Mittal

• 14+ years of experience on Salesforce Sales Cloud, Apttus CLM and Siebel CRM Applications• Proficient in B2B and B2B2C sales processes• Holistic knowledge of IT systems & Business process integrations during mergers & acquisitions• Expertise in Requirement Analysis, Solution Designing, Prototyping, Configuration and Customization of CRM Applications • Excellence in troubleshooting complex technical issues to propose resolutions that meet business objectives• Hands-on with Implementation, Configuration, Customization, Administration and Support of SFDC applications• Implement agile management ideals by facilitating exercises such as sprint planning and team leading standups.• Comprehensive knowledge of IT Service Management• Adept in working on multiple concurrent projects under tight timelines• Led global teams from the front and coached members to deliver timely results

Richa Mittal's Current Company Details
Splunk

Splunk

View
Technical Functional Salesforce Analyst
California, United States
Website:
splunk.com
Employees:
10082
Richa Mittal Work Experience Details
  • Splunk
    Splunk
    California, United States
  • Splunk
    Sr Salesforce Business System Analyst
    Splunk Jan 2022 - Present
    San Francisco, California, Us
  • Nortonlifelock
    Sr Princ Salesforce It Analyst
    Nortonlifelock Nov 2019 - Jan 2022
    Tempe, Arizona, Us
    • Managing Partner Sales implementation of Consumer Business Unit to increase revenue• Designing solutions to meet business requirements• Consolidating three Salesforce business systems using Sales Cloud and Apttus CLM to align business processes, save license costs and provide unified reporting.• Managing milestones and timelines for development, UAT, production validation and go-live• Configuring Agreement Rules, Advanced Apttus Approval Process, Term Exceptions• Collaborating with Integration and Engineering Team to integrate systems using MuleSoft, Tibco, SOAP or REST API’s• Coordinating with business stakeholders for prioritization and enhancements of project• Conducted fit/gap analysis for upgrade of Apttus CLM to enable Lightning
  • Symantec
    Princ Salesforce It Analyst
    Symantec Jan 2017 - Oct 2019
    San Jose, California, Us
    . Led Opportunity-to-Order automation and transformation of Enterprise Sales for small business segment• Led Enterprise Marketing and SymArt (Contract Management) track • Collaborated with business owners and development teams in the design, development and deployment of marketing and Symart related user stories• Increased Lead Conversion rate by customizing out-of-box solution• Automated ‘Named Lead Routing’ solution by integrating Salesforce with Customer Registry and Sales Compensation Assignment• Analyzed, validated and migrated metadata between SFDC instances of Bluecoat and Symantec by using ANT tool
  • Blue Coat Systems Acquired By Symantec
    Salesforce Business System Analyst
    Blue Coat Systems Acquired By Symantec May 2016 - Dec 2016
    Sunnyvale, Ca, Us
  • Tata Consultancy Services
    Salesforce Analyst For Adobe
    Tata Consultancy Services Feb 2013 - Nov 2015
    Mumbai, Maharashtra, In
    • Worked on two major projects in the Areas of Sales Cloud and Apttus CLM and Apttus Advanced Approvals Management solutions• Real-time support to the end-users, followed by assignment of remedy tickets within the team to resolve Business Critical technical issues• Drive Weekly Prioritization meetings with Business stakeholders, prepared and published Incident Summary Reports and Dashboards on a weekly basis.• Developed solutions for all enhancements and bug fixes while working in Agile Scrum Model• Followed change management process to develop and update existing SFDC instance• Prepared detailed approach to perform various data load activities• Worked in agile methodology, attending regular scrum meetings, sprint planning, demos and POC’s.• Created various Custom Objects, Custom Settings, Custom Labels, Validation rules, Record types, Custom Tabs, Workflow rule and approval process including Field updates and email alerts• Gained good understanding of Salesforce Sharing and Security model i.e. Roles, Public Groups, Role Hierarchies, sharing rules, record level permissions, field level security, and permission sets. • Performed development of user stories coordinating with business and technical architect on requirement gathering, performing requirement analysis, solution designing, design review, development.• Worked in DevOps delivery model integrated tightly with project teams• Adhered to the incident management & change management process with BMC remedy tool for tracking purposes.
  • Tata Consultancy Services
    Siebel Consultant For Hp Palm
    Tata Consultancy Services 2010 - 2013
    Mumbai, Maharashtra, In
  • Tata Consultancy Services
    Siebel Developer And Technical Lead For Ge
    Tata Consultancy Services 2007 - 2010
    Mumbai, Maharashtra, In

Richa Mittal Skills

Requirements Analysis Siebel Crm Pl/sql Sql Itil Sdlc Informatica Eim Team Management Six Sigma Oracle Project Management Solution Architecture It Service Management Software Project Management Requirements Gathering Soa Siebel Customer Relationship Management 8 Business Analyst Certified Six Sigma Green Belt Certified Pathfindersleadership Skills Training Conducted By Tcs Javascript Business Intelligence Data Migration Business Analysis Soql Visualforce Pages Workflow Management Validation Rules Data Validation Sfdc Salesforce.com Administration Apex Data Loader Contract Management Echosign Salesforce.com Integration Agile Methodologies Testing Microsoft Excel Customer Relationship Management Software Development Life Cycle

Richa Mittal Education Details

  • Devi Ahilya Vishwavidyalaya
    Devi Ahilya Vishwavidyalaya
    Computer Science
  • Kulachi Hansraj Model School
    Kulachi Hansraj Model School

Frequently Asked Questions about Richa Mittal

What company does Richa Mittal work for?

Richa Mittal works for Splunk

What is Richa Mittal's role at the current company?

Richa Mittal's current role is Technical Functional Salesforce Analyst.

What is Richa Mittal's email address?

Richa Mittal's email address is ri****@****ail.com

What is Richa Mittal's direct phone number?

Richa Mittal's direct phone number is (650) 527*****

What schools did Richa Mittal attend?

Richa Mittal attended Devi Ahilya Vishwavidyalaya, Kulachi Hansraj Model School.

What skills is Richa Mittal known for?

Richa Mittal has skills like Requirements Analysis, Siebel, Crm, Pl/sql, Sql, Itil, Sdlc, Informatica, Eim, Team Management, Six Sigma, Oracle.

Who are Richa Mittal's colleagues?

Richa Mittal's colleagues are Simon Head, Moniruzzaman Naser, Yifan Yang, Miranda Miles, Ken Dias, Vijay Kumar, Christina Ulate.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.