Managed administration of SAP environments which included ECC, CRM, HCM, PO, Enterprise Portal, BW, BOE, GRC, Solution Manager and 3rd Party Products. Supported SAP Basis functions and strategy around hardware, software, databases, and worked in collaboration with other IT Teams. Supported all Basis activities, including System Installations, Change Management, Performance Tuning, Transport Management, System Administration & Monitoring, Troubleshooting, Root Cause Analysis and Deployment Strategy. Assisted SAP Basis Manager in defining Project Requirements, Task Management, and ensure routine Basis maintenance activities are completed.• Completed 3 full life cycles implementations of SAP CRM 7.03, ECC 6.07 and HCM 6.07.• Performed ABAP and JAVA System Copies / Client Copies and Post Installation Tasks: Converting Logical System Names, Patching / Upgrading Kernel, CPU and Memory moves as required on iSeries AS400 DB2.• Performed SAP installations, upgrades, support packages, enhancement packages, add-on software components and apply SNOTES as required on iSeries AS400 DB2 and Windows Server Landscape.

Served in a leadership role, designed, development, configuration, installation and implementation of new applications. Supported existing complex systems, including troubleshooting, upgrades, performance tuning, monitoring, documenting, evaluating alternatives and planning migrations. Served as a liaison with business areas to define problems with existing programs or initiate designs of new applications independently.• Built and administered Hyperion Systems Planning 11.1.1.3, 9.3.1 and Enterprise 6.22 landscape.• Installed and supervised Citrix MetaFrame 4.5 Farm environments.• Configured and supervised RSA Appliances infrastructure.• Delivered application training to information technology staff to ensure maximum operational efficiency.

Administrated network which included upgrading and managing software, hardware and networks.• Administered Microsoft Active Directory, Domain Name System (DNS) and Dynamic Host Configuration Protocol (DHCP).• Built and sustained Microsoft Windows NT Servers and Workstations.• Resolved Microsoft workstation issues and client software problems reported by end users.