As the Technology Coordinator at Mirabella Seattle, I provide effective and reliable technical support to staff and facility residents. I have over seven years of experience in investigating, troubleshooting, and resolving various IT issues via ticketing systems, phone calls, in-person conversations, and remote support applications.I have also leveraged skills and certifications in Google Workspace, Microsoft Office, Active Directory, Mobile Device Management, and UX Design to administer cloud services, manage Windows and Chrome OS devices, and design user interfaces for internal applications. Additionally, I have experience in e-commerce management, sales and marketing support, and product documentation from previous roles. My mission is to ensure customer satisfaction, optimize IT operations, and enhance user experiences.