Richard Armstrong Email and Phone Number

Work with companies or individuals to plan for their financial futures by offering information and guidance on topics that include taxes and investment decisions.

• Successfully managed a staff of 13 employees to include instructors.• Successfully managed a campus of approximately 300 students.• Supervise and oversee the daily operations of the College and its programs.• Provide leadership in all areas of management and program operations.• Prepare and provide appropriate information for annual budget development process.• Adhere to the approved operational and capital equipment budgets.• Follow appropriate procedures as established by the HR Department for effectiverecruitment, selection, training, developing, and maintaining a productive workforce.• Responsible for planning, assigning and directing work; appraising employeeperformance; rewarding and disciplining employees; and addressing complaints and resolving problems.• Ensure adherence by all employees to policies and procedures of the Corporation.• Develop and maintain positive community relations.• Provide reports to the Corporate Office.• Participate in scheduled discussions with the Chief Executive Officer and othercorporate officers regarding the management report.

• Taught students the fundamentals of successfully gaining employment (in class)• Placed students on internship.• Prepared students for interviews• Organized work placements and supported students in the work placement process.• Organized and attend placement visits to monitor the progress of students, and deal effectively with any issues/concerns that arise.• Assisted with briefing meetings on a group and individual basis with students and course leaders so that they understand the work placement process, the level of support available and are fully equipped to undertake a successful work placement.• Assisted in the distribution of relevant documentation to providers concerning work placement. • Assisted in the development and maintenance of a database of appropriate employer and commercial/industrial links.• Assisted with work placement correspondence and telephone inquiries internally and externally.

• Assisted individuals/applicants in acquiring employment by attracting potential employers by suggesting information about applicants, programme products and services.• Opened applicants/clients’ accounts by recording account information.• Maintained applicants/clients’ records by updating account information.• Resolved problem(s) quickly and efficiently through clarification, determining cause; selecting and explaining best solution(s) to solve such problem(s); expediting correction(s) or adjustment(s); following up to ensure resolution.• Maintained financial accounts.• Conducted field investigations.• Obtained client’s information by answering telephone calls; interviewing clients; verifying information & making follow-up calls.• Prepared reports.• Contributed to team work.