IT Manager, renowned for his great concern for customer satisfaction and his cooperative attitude. Experience in managing IT infrastructure, IT services, Outsourcing services in Aerospace, Financial, Telecommunications, Manufacturing and Mining Industries. Achievements in IT Management, Delivery Management, Outsourcing Transition and Governance.- IT Infrastructure Management- IT Service Management- Delivery & Project Management- Portfolio Management- Outsourcing Transition- Outsourcing Governance- Organizational Transformation- Strategic Planning, action plans, maturity assessments
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PresidentAurica ConsultationSaint-Sauveur, Qc, Ca
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It Director, Delivery Manager, Portfolio ManagerBombardier May 2017 - PresentDorval, Québec, Oo- IT Director, Infrastructure (acting)- Delivery Manager- Portfolio Manager- IT Service Manager- Manager, Outsourcing Transition and Govervance -
PresidentAurica Consultation Inc. Apr 2017 - Present
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Director, It FoundationsDesjardins Nov 2015 - Nov 2016Lévis, Québec, Ca• Manage Centers of Excellence, delivery teams, operations and support of the IT shared services (Tibco BPMS, Tibco SOA, Documentum, Liferay Portal). Responsible for a team of 110 people. -
Director, Process Automation And IntegrationDesjardins May 2012 - Nov 2015Lévis, Québec, Ca• Implement solutions and Centers of Excellence (BPMS, SOA, Content Management). Ensure the governance of the program portfolio. • Manage a group of professionals responsible for business process automation and service integration. -
Director, Specialized Services And Application PerformanceDesjardins Dec 2009 - May 2012Lévis, Québec, Ca• Put together and manage a team of 235 people and 6 direct reports. In charge of contact center solutions, payment solutions, application support (300 applications), management of development environments, database administration and customer relations. -
Director, Performance, Operations And SecurityDesjardins Mar 2002 - Dec 2009Lévis, Québec, Ca• Responsible for a team of 110 people. IT infrastructure, cybersecurity, helpdesk support, contact center solutions, development support, payment solutions integration, and internal customer relations.•Put in place best practices aligned with ITIL, put together a Cybersecurity team and best practices, aligned with ISO 17799.• Sales force support with relations to merchants. -
Director, Information TechnologyEmerson Energy Systems 2000 - 2002Columbus, Ohio, Us• Manage a team of business analysts, developers and system administrators. Ensure optimal use of the ERP system (BAAN). Lead the development of Web applications. -
Director, Information TechnologyPricewaterhousecoopers 1999 - 2000Gb -
Consultant, Sales Force AutomationSe Technologies 1998 - 1999 -
Director, Information TechnologyNoranda - Wire Rope Industries 1996 - 1998
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Coordinator ItNoranda Horne Smelter 1994 - 1996
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Project Manager, AnalystNoranda Horne Smelter 1986 - 1994
Richard Aubin Skills
Richard Aubin Education Details
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University Of Québec, Abitibi-Témiscamingue
Frequently Asked Questions about Richard Aubin
What company does Richard Aubin work for?
Richard Aubin works for Aurica Consultation
What is Richard Aubin's role at the current company?
Richard Aubin's current role is President.
What schools did Richard Aubin attend?
Richard Aubin attended University Of Québec, Abitibi-Témiscamingue.
What skills is Richard Aubin known for?
Richard Aubin has skills like It Strategy, Enterprise Content Management, Project Management, Project Portfolio Management, Business Analysis, Help Desk Support, Business Process, Document Management, Change Management, Soa, Disaster Recovery, Erp.
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