Richard B. Email & Phone Number

Oversee software operations and mentored the team to redesign collaboration data processing. Specified system requirements, designed systems using UML and Visio diagrams, and wrote software requirement specifications to meet business requirements. Collaborated with senior developers to implement design patterns and best practices, resolving performance and scalability issues in the existing software. Coached staff on scrum methods and changed policies, attracting new talent.• Manage eight direct reports within development teams.• Increased large dataset processing capabilities from 10 GB to over 10 TB.• Utilized Docker, Kubernetes, and general microservices to create new cloud agonistic architecture.

Charlotte, North Carolina, United States

Defined and managed products for automated gate systems and automated CI/CD pipelines. Decompiled libraries and improved project setup to allow for fully automated releases, recover missing code, and decrease human error. Drafted diagrams and system requirements, assisting in product definition and attracting new talent for projects.• Mentored a six-member development team on code reviews and best practices

Morgantown, West Virginia

Architected solutions for medicine apps, contact tracing systems, PPE tracking, distress alerts, and temperature monitors. Oversaw requirements analysis and system design. Implemented Agile Development, Azure, Cherwell Incident, and Cherwell Portfolio management systems. Collaborated with five-member team to transfer existing .NET software to .NET 5, SQL, and Elastic architectures.• Improved data quality and saved millions of dollars across WVU Medicine's facilities through new in-house temperature monitoring systems and BLE-based contract tracing, indoor navigation, and badge button systems.• Built new keyboard distress buttons, optimizing response time in dangerous situations.

Built and executed CI/CD processes for claims processing systems, improving overall direction of software development. Created design patterns with 10-member development team, reviewing code, confirming best practices, and drafting roadmaps.

Cleveland/Akron, Ohio Area

Oversaw eight direct reports from development teams, analyzing and improving direction of overall software development. Liaised with company executives to ascertain business requirements and develop software that optimized processes and maximized stakeholder satisfaction.

Akron, Ohio

Designed and launched three separate websites, implementing Agile Development and Jira methodologies. Created online RMA processes that automated claims, cancellations, and returns. Transitioned .NET software to optimal frameworks and implemented new base library architectures for UI and new Elasticsearch-based microservices, resulting in an easily debugged search library. Transitioned existing COBOL code to WebAPI service calls, increasing reusability of code.• Doubled size of development team in two years.• Transitioned pricing updates from a 24 - 48-hour wait time to updating within seconds.• Created cutting-edge business system interface using Telerik MVC controls.• Built reusable .NET libraries for Android, Windows 10, and iOS and migrated existing Windows application to Xamarin.• Corrected socket-level communication error within warehouse control systems.

Cleveland/Akron, Ohio Area

Supervised automated approval, separation, and governance minder projects, creating system requirements and diagrams. Developed in JEE to create responsive user interfaces using jQuery, Oracle, and DB2. Reviewed existing code and liaised with vendors to determine individual needs and revise programs.

Greater Pittsburgh Area

Led creation of two websites, utilizing C# MVC, SOA, jQuery, SQL, NoSQL, and LAMP stacks. Monitored virtual cluster private cloud infrastructure and analyzed requirements. Maintained contacts and relationships with development teams and vendors.• Transitioned legacy desktop application to an online system with BoardmakerOnline.com. Supported over 300K teachers and millions of special needs students.

Developed pghearts.org website, overseeing architecture in C#, SOA, and SQL. Built and diagrammed system requirements with specialized engineering teams, developing roadmaps to align with company visions.• Facilitated processing of over 100K tickets in the single largest sale event to date

Formulated systems to manage server infrastructure, deploy virtual servers, and ensure compliance with Sarbanes-Oxley standards. Deployed share points, oversaw server maintenance and patching, developed disaster recovery procedures, and executed centralized server management systems with HP Insight.

Erie, Pennsylvania, United States

Built a globally distributed gamer server management system, as well as a system to manage customer billing and payment. Utilized PHP, VB.Net, C#.Net, and MySQL to assist in product definition and lead development.· Organized server management system to be temporarily leased by EA.