An experienced and leading Sales Administrator and Business Administrator for CIA 2000, a fire and security solutions provider specialising in a range of services to commercial and residential clients.• Generate new sales opportunities, identifying prospective clients through the analysis of market intelligence and carrying out proactive engagement where appropriate.• Leverage high levels of personal customer service skills, initiating client contact and responding positively to sales enquiries.• Continually develop a collaborative network of stakeholders, attending industry events to identify opportunities and establish future partnerships.• Collaborate with communities, sponsorship local affiliates and increasing brand awareness.• Built and managed the company’s CRM database, delivering clear visibility and governance across all sales activity – ensuring tasks are completed in a timely manner.• Maintain the sales pipeline, tracking all project development stages (planning, pre-tender, contract award, and service delivery). • Provide timely and purposeful sales data, producing performance reports appropriate for both senior executives and wider sales teams.• Deliver compliancy against industry regulations (completing risk assessments, method statements, annual CHAS, SAFE Contractor, and Construction Line submissions etc.)• Apply a strong attention to detail, completing pre-qualification questionnaires to achieve supplier status with high value prospects.• Manage company online marketing activity (website, Facebook, Google, LinkedIn, Twitter etc.)• Accountable for writing core company sales policies (inc. Conflicts of Interest, Equal Opportunities, GDPR, Diversity, and Corporate and Social Responsibility).

A client focused, professional Sales Executive for Honeymark Security, specialists in security systems offering a product range for all customers, domestic and business.• Responsible for incoming sales enquiries, supporting growth and delivering profit through positive customer relationships.• Technically strong, visiting customer premises, conducting surveys, and preparing sales quotations.• Secured multiple sales contracts, meeting with the client to present engaging sales pitches.• Maximised written and verbal communication skills, targeting new business via email and telephone. • Collaborated with clients, suppliers, technical teams, and management, working closely to deliver on what was promised. • Confident in all aspects of the process, proactively identifying risk and implementing solutions.• Monitored competitor activity in the market, identifying changes and emerging trends in customer and consumer buying patterns.

A highly motivated Telesales Executive for 3D Telecom, targeting new and existing customers for the Three phone network.• Successfully sold Three mobile solutions to customers across all regions, engaging on a wide variety of sales enquiries, up selling, and retaining lucrative clients daily.• Took ownership of own workload and targets, delivering through self-motivation and a relentless focus on achieving quality and quantity goals.• Leveraged strong interpersonal skills throughout every interaction. Conversing confidently with customers, building relationships instantly over the telephone using natural and formally trained customer service abilities.• Utilised effective listening skills to understand the customer’s needs and matching them to an appropriate product offering.

A successful manager of a highly skilled telesales team, generating leads through cold calling to various businesses and property management firms.• Built a strong and engaged sales team, managing employees to perform at their highest capabilities through effective coaching, call observations, timely feedback, and formal appraisals.• Planned ambitious marketing campaigns, targeting ‘blue chip’ companies in a competitive sector.• Worked as part of team designing promotional company literature and sales brochures.• Exceeded sales targets that delivered successful outcomes in highly competitive sales situations.• Produced clear and regular and reporting suites to the Board management on sales performance.• Disciplined in the use of CRM system, communication, and customer management.• Optimised performance through the analysis of key data, addressing actions timely through process change and team development.