Richard Bangs Email & Phone Number

United Kingdom

United Kingdom

Kent, England, United Kingdom

Dartford, United Kingdom

Safety Security Protection.Counter Security, Service Support, Site Specific Systems, Cash Management, CCTV, Access Control & Locking, Retail Security, ADSA and Security Auto Doors, Audio Systems.Servicing PPM, Reactive Call Outs, Installs and Projects

Maidstone

Advance FM Ltd are a FM services provider with UK Coverage.The group includes:Advance Entry Solutions - Pedestrian and Industrial Doors, Shutters, Gates and Barriers both Manual and Automatic.Advance Fabric - Fabric Repairs and Maintenance, Roofing, Plumbing, Drainage, Gutters and Gully Cleaning, Pest Control, Paving and Hard Landscaping, Tarmac and White Lining.Advance M&E - Heating & Ventilation, Air Conditioning (HVAC), Electrical, Maintenance & Plant… Show more Advance FM Ltd are a FM services provider with UK Coverage.The group includes:Advance Entry Solutions - Pedestrian and Industrial Doors, Shutters, Gates and Barriers both Manual and Automatic.Advance Fabric - Fabric Repairs and Maintenance, Roofing, Plumbing, Drainage, Gutters and Gully Cleaning, Pest Control, Paving and Hard Landscaping, Tarmac and White Lining.Advance M&E - Heating & Ventilation, Air Conditioning (HVAC), Electrical, Maintenance & Plant PPMAdvance carryout:Reactive works through our Helpdesk.Smaller Quoted WorksPPM & Servicing Contracts Major Projects Show less

Maidstone

Maidstone

Maidstone

Ashford

Looking after Key Accounts for Fulfilment and Mailings.Running Daily Reports.Organizing Mail Outs Both Large and Small.Helping to Set Up Campaigns such as Charity Xmas CardsRunning POS and Brochure Despatch for a Major Electrical Company

Sidcup

My role is to sell maintenance and build customer relationships to help grow UE's business, complete tenders and develop sales leads through cold calling. Also managing accounts I brought in with FM companies and clients direct.Managing a sales list and sales funnel for target customers.Building a new customer base from the beginning.Online research to obtain new clients, potential sectors and areas to target. Finding tenders using tender websites.I have currently added… Show more My role is to sell maintenance and build customer relationships to help grow UE's business, complete tenders and develop sales leads through cold calling. Also managing accounts I brought in with FM companies and clients direct.Managing a sales list and sales funnel for target customers.Building a new customer base from the beginning.Online research to obtain new clients, potential sectors and areas to target. Finding tenders using tender websites.I have currently added UE to the preferred supplier list of 2 new companies.Cold Calling companies using phone and email techniques, logging information and obtaining renewal dates to follow up on leads, average 30 – 50 researched calls a day.Arrange client meetings and site surveys if needed.Manage Accounts Arrange customer facing meetings. Listening to the customer’s needs and selling the right maintenance programme for their site and for the companyProcessing PQQ’s and creating detailed tenders Creating marketing and brochures to send to customers.Making recommendations to the company Directors.Working towards building relationships with FM companies, consultants and landlords. Redesigning quote and contract templates & designing new terms & conditions. Show less

London, United Kingdom

Hunter Role for KONE Plc.Sales for Lift Maintenance AgreementsCold Calling for new business.Creating new business opportunities and directions.Arranging Customer visits.Meeting the customer and selling B2B the best maintenance cover for that site.Using sales funnel to track opportunities and future leads.Creating marketing to send to customers.Completing PQQ's and Tenders when needed.Giving customer presentations.

Rochester, United Kingdom

Grounds Maintenace for Retail Parks, Shopping Centres & Industrial SitesFM Solutions Provider, Electrical, Plumbing,Refurbishment and Civil WorkRole Includes:Researching possible new customers and suitability.Cold Calling suitable companies to Sell CC Cousins Services.Using Sales Platform to track new and old clients.Creating new marketing and Sales Strategies.Finding Tenders, completing PQQ's and Tender Paperwork.Setting up and maintaining ISO 9001, 14001 and… Show more Grounds Maintenace for Retail Parks, Shopping Centres & Industrial SitesFM Solutions Provider, Electrical, Plumbing,Refurbishment and Civil WorkRole Includes:Researching possible new customers and suitability.Cold Calling suitable companies to Sell CC Cousins Services.Using Sales Platform to track new and old clients.Creating new marketing and Sales Strategies.Finding Tenders, completing PQQ's and Tender Paperwork.Setting up and maintaining ISO 9001, 14001 and 18001Maintaining accreditations such as CHAS, Safe Contractor and Constructionline.Creating Generic RAMS and Site Specific RAMSLooking after H&S paperwork and QSH&E Representative. Show less

•Negotiating maintenance agreement contracts with M&E companies and customers direct from £200 to £200,000.Quoting for service level agreements to fit client’s needs and customer’s expectations.•Dealing with agreement renewals and sending out quotations. •Putting together documentation for tenders.•Creating quotes for sites coming out of Warranty and contacting customers to tell them of the benefits and arranging meetings with the Service Sales Manager.

Ramsgate Kent

• Supervision and dispatching a team of 9 engineers within the Kent area. • Planning daily schedule for the engineers and prioritising their jobs. • Covering Remote Support, Workshop, Field Tickets and Scheduled Visits and ensuring SLA’s were met• Making sure customer’s expectations are met as per their contractual agreements.• Dealing with customer calls and E-mails and logging calls on an in CRM house system (local to BSC).• Building relationships with customers and… Show more • Supervision and dispatching a team of 9 engineers within the Kent area. • Planning daily schedule for the engineers and prioritising their jobs. • Covering Remote Support, Workshop, Field Tickets and Scheduled Visits and ensuring SLA’s were met• Making sure customer’s expectations are met as per their contractual agreements.• Dealing with customer calls and E-mails and logging calls on an in CRM house system (local to BSC).• Building relationships with customers and exceeding in customer service.• Dealing with complaints and queries from customers and resolving in a timely manner. • Monitoring reports including SLA targets, Average Response Times and Backup Reports for customer servers. Show less

Ashford Office

•Running the London and South-East service desk for Boon Edam, this accounts for 75% of the companies business. •Taking customer calls and E-mails and logging calls on a system. Building relationships with key account customers and exceeding in customer service. Dealing with complaints and queries from customers in a timely manner. Writing weekly and monthly reports for key customers.•Liaising with Regional Service Manager to plan remedial/maintenance/call outs and labour and booking in… Show more •Running the London and South-East service desk for Boon Edam, this accounts for 75% of the companies business. •Taking customer calls and E-mails and logging calls on a system. Building relationships with key account customers and exceeding in customer service. Dealing with complaints and queries from customers in a timely manner. Writing weekly and monthly reports for key customers.•Liaising with Regional Service Manager to plan remedial/maintenance/call outs and labour and booking in work with customers. Monitoring callouts to meet SLA’s.•Processing quoted works and ordering parts. Keeping customers updated at all times. Working with other departments to make sure works run smoothly and on time. Sending out all relevant Method Statements and Risk Assessments. Running small projects and upgrade programmes. Show less

Gherkin, London/City

•Working on the service desk as part of the SwissRe Logistics/Facilities team, receiving incoming e-mails and phone calls, logging calls and passing them on to the correct engineers/department. Helping with the smooth running of three sites: London, Folkestone and Hitchin. Updating and monitoring all jobs to their conclusion. Raised the level of customer service and expectation of the Logistics Service Desk. •Liaising with in house companies and contractors and helping them with any… Show more •Working on the service desk as part of the SwissRe Logistics/Facilities team, receiving incoming e-mails and phone calls, logging calls and passing them on to the correct engineers/department. Helping with the smooth running of three sites: London, Folkestone and Hitchin. Updating and monitoring all jobs to their conclusion. Raised the level of customer service and expectation of the Logistics Service Desk. •Liaising with in house companies and contractors and helping them with any problems or queries.•Writing purchase orders, sorting and coding invoices for authorisation by management. Handling invoice queries and problems Show less

Orpington, Kent

Romford, United Kingdom & Sheffield Meadow Hall Shopping Centre

Telephone Selling/Cold Calling

In Work training on selling using the Telephone

Telephone Selling Masterclass

In work training on Sales and Telephone Selling

Bachelor Of Science (Bsc), Media Production, 1St

Activities and Societies: Producing Films, Editing Using Avid, Producing Magazines, Reading and Analysing Film and Media Media Production

Bachelor Of Technology (Btech), Graphic Design, Pass