Looking to help businesses boost more sales and improve customer retention.Worked & enjoyed working in the selling arena for over 46years,( wow!! time flies when you are having fun!) in a number of Retail & Management roles, always driven by success and achieving consistent results for our customers.Have personally delivered over 17,000 training workshops and 1-2-1 coaching sessions to over 7000 sales people over 30 years as Performance Coach, covering around close to 1.3 million miles in travel! ( sorry there's a lot of numbers in this paragraph)Looking to build TalkSales Europe Ltd by delivering quality training solutions so all our client dealers can grow and develop their full profit potential.Recently launched FirstContact 24 which provides aa third party 24 hour follow-up program for the Retail Industry to help drive traffic back into the showroom- Dealers love it!Available for Public Speaking and as a Motivational Guest Speaker at your conference,Specialties: Inbound Call handlingDealer Contact Centre - design and planningLead Generation for New Car LaunchesSales Process - Design & DeliveryManagement Coachingbiggest USP- Definitely walk the big walk!