I am a professional and efficient Quality Assurance Analyst. I have a passion for delivering results through the execution of thorough testing processes. I have strong communication skills both written and orally, together with extensive customer service management.I possess excellent systems analysis, service delivery, release coordination, quality assurance, system testing, project and resource planning and organisational skills developed over the last 7 years in Quality Assurance. I enjoy the opportunity of working with different teams from business analysis, development and support functions. I consider myself approachable and work hard to establish and maintain good working relationships with internal staff and external clients. I am enthusiastic about being part of a team which identifies defects that I would not want users to find after release. Subsequently I enjoy working with developers and analysts to work through any problems before software is launched to its end users.I am eager in continuing my career within a growing and dynamic QA team.