Handling customer queries, assisting customers through the company’s portfolio of products, developing new business relationships, providing quotations, processing orders, issuing invoices, releasing goods to customers and cash handling procedures. Liaising with the production team to determine the status of the customers’ orders.

Handling general queries for air-conditioning applications. Designing and quoting of air-conditioning VRF systems for domestic applications and medium size projects. Liaising works with our project managers for the installation of the systems on site.

Departmental Quality, Production and Testing, Customer Care, Consumables Stock Control.Responsible for the department’s various processes quality, standards and productivity.Testing and evaluating new processes and machinery with manufacturers and suppliers. Ensuring adequate consumables stock levels for the smooth running of the department. Handling departmental queries from clients.

Counter and Telephone sales, Distribution coordinator. Coordinating and ensuring that goods are delivered to our customers in adequate time and correctly. Ensuring stores up keeping and maintain adequate stock levels in order to meet clients’ demands.Greeting customers towards the sales of wines, spirits and beverages whilst recommending products.