Richard Boward Email & Phone Number

TESCO BENGALURU PVT.KTD (December,2018- Till date)Process transactions such as ATJ (Application to join), Additional Voluntary Contributions (AVCs), Expression of Wish (EOW) and Cease Forms related to Pensions for Tesco colleagues in the Ireland.Meeting the quality standards to ensure that the benefits & payments are processed accurately and on time.Responsible for completing tasks and transactions within agreed Pensions KPISTo complete processing / reviewing transactions as per the agreed SLA by ensuring good quality scores and meet the agreed utilization. Identify any risks and compliance impact issues and mitigateIdentifying operational improvements and finding solutions by applying various tools and techniques.To actively give ideas and involve in running service and process improvement projects within the team giving tangible benefits to the organization.To constantly seek legislation update and be up to date on the Pensions Knowledge.To understand the pan pension concepts to clear accreditation at all levels Key people and teams I work within and outside of Tesco.Preparation of calculations & official correspondence (letters / communication packs) for the employees under Final and Care Pension schemes.Responding to Employee and Pensioners Emails and calls.Preparing of reports such as Calculations for Final and Care employees, Monthly Reconciliation for Active members, deferred members and Pensioners, Trustee Report, Benefit Statement, Annual Reconciliation, monthly packs etc.Also performed Data Cleansing to improve the pension process.JPMorgan Chase & Co (8 November,2017- Oct 2018)Worked as audit confirmation specialist and responsible for processing audit request for account balances and credit facility.Responsible to interpret various request to ensure the accurate response fulfilling the client requirements for audit confirmationsInteract with various audit firms and internal departments to deliver exact and accurate information to the auditors Worked on project to create Monitory Instruments Purchase in Jp Morgan Chase.Worked with the HR Team to reconciliation Application Access for employees for the firmWorked with different application business Team and Owners.Worked on integration for various mails boxes and monitoring and reporting for the mail boxes activities.

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  Associate

  Tesco Bengaluru

  Dec 2018 - Present - Bengaluru, Karnataka, India

  I am currently employed with Tesco and work as Pension Associate Hr back end, I advice current and ex employees, pensioners about the pension scheme available to them and Process transacons such as ATJ (Applicaon to join), Addional VoluntaryContribuons (AVCs), Expression of Wish (EOW) and Cease Forms related to Pensionsfor Tesco colleagues in the Ireland.Responsible for compleng tasks and transacons within agreed Pensions KPISTo complete processing / reviewing transacons as per the agreed SLA by ensuringgood quality scores and meet the agreed ulizaon.Idenfy any risks and compliance impact issues and migate