Managed a mission essential business system used across the Coast Guard.Managed multiple SCRUM teams.Approved timesheets and leave requests for direct reports.Assisted with HR related issues as needed, including performance reviews.Controlled the intake of work.Monitored the execution of work.Reported status of business system weekly to government stakeholders.Planned product increments with the customer and provided projections via MS ProjectWorked with other… Show more Managed a mission essential business system used across the Coast Guard.Managed multiple SCRUM teams.Approved timesheets and leave requests for direct reports.Assisted with HR related issues as needed, including performance reviews.Controlled the intake of work.Monitored the execution of work.Reported status of business system weekly to government stakeholders.Planned product increments with the customer and provided projections via MS ProjectWorked with other business systems that shared dataWorked with stakeholders to ensure priorities were being addressedPerformed ROM and LOE activitiesConducted weekly backlog grooming sessions with tech staff and customersAssisted in defining business requirements for inbound work Show less

Actively manage over 20 projects across many business systems.Conduct daily meetings with system administrators and database analysts.Report bi-weekly to contract management on all active projects.Report weekly to government customers on their active projects.Coordinate and conduct project management meetings as needed to keep project plans current.Maintain project plans in Microsoft Project and EPM. Create reports for each project to show status and progress across… Show more Actively manage over 20 projects across many business systems.Conduct daily meetings with system administrators and database analysts.Report bi-weekly to contract management on all active projects.Report weekly to government customers on their active projects.Coordinate and conduct project management meetings as needed to keep project plans current.Maintain project plans in Microsoft Project and EPM. Create reports for each project to show status and progress across each system's environments. Show less

Participated in demos to the customer, and in some cases led the demos.Developed user stories for customer requests.Worked in and with SCRUM teams as a customer advocate to ensure their deliveries were meeting customer needs and requirements.Acted as a liason between customers and engineers/DBAs/testers.Participated in software testing during periods when the development team didn't have a tester.Worked with representatives for each business system to understand the business… Show more Participated in demos to the customer, and in some cases led the demos.Developed user stories for customer requests.Worked in and with SCRUM teams as a customer advocate to ensure their deliveries were meeting customer needs and requirements.Acted as a liason between customers and engineers/DBAs/testers.Participated in software testing during periods when the development team didn't have a tester.Worked with representatives for each business system to understand the business and functional requirements for their requests.Conducted sprint planning and retrospective meetings.Tracked customer's user story point usage. Show less

Worked on SCRUM teams supporting multiple software systemsManaged and facilitated the construction of Software Requirements Documents and Requirements Traceability Matrices for all systems the APLES contract supportedCaptured requirements and data elements for new products and bugsCollaborated with customers to develop business and functional requirements to support their needsHelped engineers/testers understand requirements; acted as their liaison to the… Show more Worked on SCRUM teams supporting multiple software systemsManaged and facilitated the construction of Software Requirements Documents and Requirements Traceability Matrices for all systems the APLES contract supportedCaptured requirements and data elements for new products and bugsCollaborated with customers to develop business and functional requirements to support their needsHelped engineers/testers understand requirements; acted as their liaison to the customerAdvised customers on technical issues on current software; suggested solutionsKept the requirement baselines up-to-date with each sprintAssisted other business analysts with their workloads Trained new business analystsContinued being a main point-of-contact for business analysis standards Show less

Managed resource allocation of 14 business analysts by planning and coordinating assignmentsConducted yearly reviews of staffApproved time sheets and vacationsReviewed staff's work, as well as created a peer review systemParticipated in ROM and LOE tasksOrganized and led a policies and procedures group for the Business Analyst service line, to ensure our products enhanced and enabled the delivery of IT servicesLed efforts to create Requirements… Show more Managed resource allocation of 14 business analysts by planning and coordinating assignmentsConducted yearly reviews of staffApproved time sheets and vacationsReviewed staff's work, as well as created a peer review systemParticipated in ROM and LOE tasksOrganized and led a policies and procedures group for the Business Analyst service line, to ensure our products enhanced and enabled the delivery of IT servicesLed efforts to create Requirements Traceability Matrix and Software Requirements documentsParticipated in interviews for business analyst positionsExecuted change management activities for the service lineAssisted in selecting tool sets for use across the service lineAutomated deliverable generation through the use of DOORs and RPECreated training materialsTrained new business analystsHelped reorganize the APLES contract from a system to a service line based organizationParticipated in weekly meetings with other Delivery and Service Line Managers to implement compliance in services, procedures, and government/corporate policiesCreated cross-functional diagrams (swim lanes) detailing the interrelationships of the different service lines with VisioManaged Adjudication documentation project: time to completion, artifact review, regular reports to upper management, assigning tasking, and guidance to staffSupported security audits Show less

Developed process diagrams, use cases, and requirementsConducted teleconferences and live meetings with customers for requirement gatheringConducted functionality reviews with the customers, walking through the newly created system while comparing the implementation to the developed business artifactsVisited customers who were offsiteRead, interpreted and documented source code (Visual Basic, ASP and Msft SQL Server)Worked in tandem with multiple… Show more Developed process diagrams, use cases, and requirementsConducted teleconferences and live meetings with customers for requirement gatheringConducted functionality reviews with the customers, walking through the newly created system while comparing the implementation to the developed business artifactsVisited customers who were offsiteRead, interpreted and documented source code (Visual Basic, ASP and Msft SQL Server)Worked in tandem with multiple technical staff teams while they created the rewritten business system in a SCRUM environmentActed as a liaison between the technical staff and customers when questions arose regarding implementingResearched software change requests and help tickets housed in ClearQuestConducted level of effort meetings with technical staff for determining feasibility of new and changed requirements; used the LOE meetings to gauge a return on investmentWorked with testers to assess if functionality had been recreated properlyParticipated in data migration meetings; offered solutions to challengesReported to management to keep them informed of project progress, risks and issuesParticipated in interviews to fill vacant business analyst positionsParticipated in Operational Test and Evaluation (OT&E) as a subject matter expert.Assisted in training newly hired business analystsOversaw the creation of training and familiarization materials for introducing users to the new application, and conducted training sessions for the new application prior to roll-out, which included travel to offsite locations Show less

Supported the rapid prototyping of Long Range Identification and Tracking (LRIT) system, an international effort for Safety Of Life At Sea (SOLAS) class vesselsInterpret technical specifications developed by an international group detailing the behavior of LRITDeveloped in-house artifacts to articulate algorithms for implementing the technical specifications; shared the artifacts with the international community Traveled to England to work with the USCG’s chosen… Show more Supported the rapid prototyping of Long Range Identification and Tracking (LRIT) system, an international effort for Safety Of Life At Sea (SOLAS) class vesselsInterpret technical specifications developed by an international group detailing the behavior of LRITDeveloped in-house artifacts to articulate algorithms for implementing the technical specifications; shared the artifacts with the international community Traveled to England to work with the USCG’s chosen Application Service Provider to develop system-to-system interfacesCreated and gave presentations explaining how LRIT worked; gave a one-on-one presentation to (future) Commandant Admiral PappBuilt logic modules with FIORANO ESB, which interfaced with various technologies including XML firewalls and Java applicationsCoordinated and conducted international testing to assist other countries test their components of the systemCoordinated and conducted internal testing to determine if components were successful Show less

Supported a Coast Guard business intelligence project by creating web applications and other business intelligence productsResponsible for creating and maintaining a measures repository software application using ColdFusion, HTML, JavaScript, Oracle and SQLDynamically integrated the measures repository with other web apps Created web-based surveys Wrote dynamic reports using COGNOS ReportNETCommunicated directly with the customer for requirements… Show more Supported a Coast Guard business intelligence project by creating web applications and other business intelligence productsResponsible for creating and maintaining a measures repository software application using ColdFusion, HTML, JavaScript, Oracle and SQLDynamically integrated the measures repository with other web apps Created web-based surveys Wrote dynamic reports using COGNOS ReportNETCommunicated directly with the customer for requirements gatheringCreated multidimensional cubes using COGNOS Transformer and Impromptu Show less