• Collaborate closely with business units, providing exceptional customer service and expert input on functional business topics.• Conduct thorough analysis of workflow issues and data integrity problems, presenting well-researched recommendations for effective resolution.• Skilled in PL/SQL programming and optimization techniques, with experience in developing stored procedures, triggers, and functions to support database operations and data manipulation.• Proficient in Oracle Application Express (APEX) development, including designing and implementing custom user interfaces, creating interactive reports, and developing complex workflows to streamline business processes.

• Ensured the security of students and workers of assigned building. • Completed detailed reports of incidents that occurred in designated area. • Provided public services such as administering first aide, traffic control, and reporting unsafe conditions.• Completed and maintained basic armed security training.

Works to ensure child safety by performing duties such as• Complete all required assessments, implementation of services or actions, reports and necessary documentation according to specific time frames and as needed.• Meet with the caregiver(s), natural parents and all others involved in the case under the guidance of the Casework Supervisor to complete a comprehensive assessment of needs, the ability of the family members to meet the needs of the children, any future placements need and family reunification needs.• Conduct investigations to validate or invalidate child abuse reports. • Obtain, update and report all required and necessary information for case management, regulatory compliance and DHS/OCYF activities.

Assisted Caseworkers in completing various documentation tasks, conduct visitations for families, and organize aide requests.