▪ Involving in setting of the department target and objectives▪ Ensuring security and proper handling of company properties in my department▪ Managing budgets and financial plans as well as controlling expenditure▪ Coached individual members to develop their skills and maximize performance▪ Motivated and was proactive in encouraging teams communication and spirit▪ Shared ideas and problems with team members and encouraged their input in helping make decisions possible▪ Ensuring that any discrepancies identified are fully investigated▪ Checking of stock to make sure stock is intact▪ Training of waiters and waitresses on performing customer service▪ Training of waiters and waitresses on customer service▪ Making sure customers get their receipt for every drink they buy▪ Giving customers attention and quickly replacing their drinks for more consumption▪ Helping in upgrading the menu

▪ Memorizing the menu in order to assist customer ▪ Arranging of table setting and maintain a tidy dining area▪ Prepare table b setting up linens, silverware and glasses▪ Inform customers about daily specials▪ Up-sell additional product when necessary▪ Take accurate drink and food orders using a POS software or order slip▪ Carrying of dirty plates, glasses and silverware to the kitchen▪ Follow all department health regulations▪ Checking of dishes and silverwares to make sure they are clean▪ Making sure customers get their receipt for every item they buy▪ Giving customers attention and quickly replacing their drinks for more consumption▪ Presenting of bills and collecting cash for settlement with cashier