Richard Buchan Email and Phone Number
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Richard Buchan personal email
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Richard Buchan is a Staff Engineer - Systems Customer Sustaining and quality at Seagate Technology at Seagate Technology. He possess expertise in sata, test engineering, pcie, pci x, signal integrity and 45 more skills.
Seagate Technology
View- Website:
- seagate.com
- Employees:
- 15272
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Staff Engineer - Customer Quality Sustaining EngineerSeagate Technology Sep 2024 - PresentUnited Kingdom
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Staff Engineer - Customer Support And QualitySeagate Technology Jan 2018 - Sep 2024United Kingdom
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Senior Systems Engineer (Customer Integration)Seagate Technology Jan 2013 - Dec 2017United KingdomManage customer support and integration issues from initial prospecting to GA and into sustaining.Implement escalation standards, and technical troubleshooting to successfully resolve customer issues.Effectively combine technical expertise with customer service in the process of working toward a resolution.Identify root causes, and thoroughly document collection of data.Coordinate and mediate all customer support interaction for assigned accounts.Build and sustain relationships with customers and vendors.Manage escalations to customer product engineering (CPD), ensuring issues are documented completely and are technically sound.Develop, maintain, and execute test suites on various storage hardware/software products and solutions.Provide feedback and input to regional and corporate management as well as a variety of cross-functional teams.Interface with Sales by assisting with various pre and post sales issues as necessary and appropriate. Provide customer product demonstrations, presentations, and technical assistance as needed.
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Npi EngineeringXyratex (A Seagate Company) Jan 2010 - Jan 2013HavantNPI Test Engineer -
Test EngineerIhwt Ltd (Basingstoke) Oct 2008 - Dec 2009Test Engineer
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Test Team LeaderPrimayer Ltd 2003 - 2008Test Team Lead
Richard Buchan Skills
Richard Buchan Education Details
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Applied Physics -
George Stephenson HighGcse And A-Level
Frequently Asked Questions about Richard Buchan
What company does Richard Buchan work for?
Richard Buchan works for Seagate Technology
What is Richard Buchan's role at the current company?
Richard Buchan's current role is Staff Engineer - Systems Customer Sustaining and quality at Seagate Technology.
What is Richard Buchan's email address?
Richard Buchan's email address is r.****@****rld.com
What is Richard Buchan's direct phone number?
Richard Buchan's direct phone number is +4477664*****
What schools did Richard Buchan attend?
Richard Buchan attended University Of Portsmouth, George Stephenson High.
What skills is Richard Buchan known for?
Richard Buchan has skills like Sata, Test Engineering, Pcie, Pci X, Signal Integrity, Fibre Channel, Semiconductors, Product Engineering, Altera, Debugging, Testing, Firmware.
Who are Richard Buchan's colleagues?
Richard Buchan's colleagues are Felicisimo Jr Marquez, Panya Boonraksa, Kevin Crumley, Mark Sabin, Jakkrid Momkratoke, Darshan Singh, Luu Phat Dat.
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Richard M. Buchan
Greater London
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