Richard Burns Email & Phone Number

Philadelphia, Pa, Us

Lancaster, Pennsylvania, Us

The adoption of Artificial Intelligence and Machine Learning technologies is reshaping industries by enabling businesses to leverage data-driven insights, automate processes, enhance customer experiences, and drive innovation. Companies that embrace these technologies are better positioned to thrive in an increasingly competitive and dynamic business landscape.Waverly Consulting Group emerges as a pioneering startup headquartered in Eastern Pennsylvania, dedicated to redefining recruitment services. Our niche lies in the dynamic realms of Artificial Intelligence, Machine Learning, and Data Analytics. Serving the extensive clientele spectrum ranging the United States, we serve as the vital conduit between cutting-edge technology and top-tier talent.

Mclean, Va, Us

Piper Companies is an elite staffing and human capital solutions firm specializing in information technology, life sciences, and clinical solutions. With a proven track record of delivering high quality talent, managed services, and consulting, we help our clients build high performing teams and drive long-term value. Our customer engagement process assures results in addressing a variety of people-centered challenges, whether it is helping teams reach maximum performance through comprehensive managed services, directly recruiting permanent employees, or staffing projects on a contract or contract-to-hire basis.

Malvern, Pennsylvania, Us

Top Stack was launched to solve a problem in the human capital industry: Technology has replaced humanity. The business has become cold and impersonal. That’s why we’ve made it our top priority to be people-focused, with consistent, transparent, timely communication. It sounds simple because it is. We think it’s the only way to work.

Philadelphia, Pa, Us

Since 2003, MissionStaff has been a trusted provider of IT and Creative talent to corporate clients nationwide. Our singular purpose: connecting every client to the talent they need to accomplish their goals. Your success is our business. Long-term relationships and collaborative partnerships give us the resources and expertise to connect the best talent with the right opportunity. We have connections to the IT and Creative talent worth knowing. Whether you’re faced with a skills gap, frozen headcount, tight deadline or rapid growth, our team’s singular focus is to deliver bespoke solutions to help you turn obstacles into opportunities.

Newcastle Upon Tyne, England, Gb

Responsibilities at Nelson Frank included:• Manage full-cycle recruitment process• Identified, qualified, and quantified new potential businesso Identified correct points of contact to attain new business• Source for open ServiceNow positions as well as build a contractor bench for future roles• Screen CV’s, interview and qualify• Drive the offer process on candidate and client side• Collaborate with hiring managers to meet needs and be an SME for their specialized technology requirements• Develop and deliver SOW’s, terms of business, and manage client processes• Implement modern sourcing/recruitment methods such as:o E-mail marketingo LinkedIno Advertisement postingo IT community groupso Referralso Previous contractors• Learn and understand the ServiceNow software as well as modules and versions such as:o ServiceNow versions Aspen – New Yorko ITSM, ITOM, ITBM, ITAM, SAM, CSM, GRC, Sec-Ops, HRSD

Chester, Pa, Us

- Earned invitations to leadership conferences held by the Director and VPs of Marketing in order to begin training incoming employees and department transfers.- Maintained top-tier production while leading my newly assigned team.- Began first steps in analyzing data such as appointment and estimate production, estimate percentages, unconfirmed appointment rates, and estimates produced per hour in order to help increase production and identify what training topics would best fit each individual.- Held weekly meetings to motivate and educate team members on their weekly production, created interactive keynotes and built a healthy environment so co-workers would stay positive and active.

Chester, Pa, Us

- Responsible for managing, training, and mentoring a team of former Outbound Marketers, In-House Sales, and Inside Sales agents to develop them into Team leaders and Senior Agents.- Maintaining High Efficiency while producing personal numbers and balancing time between developing and overseeing agents.- Working in a high paced environment with call volume reaching 50-100 calls per agent, per day.- Pioneering Interdepartmental initiatives for Advanced Marketing training.- Discovering what course of action would best be used to increase productivity for Entry-Level Trainees.- Working closely with the VP of Marketing to effectively structure goals and metrics for the Contact Center and its subsequent departments.- Was promoted through 3 positions within the first year for high production and effectiveness in Leadership Workshops.

Chester, Pa, Us