Maintain and control of 3 bars ( 1 bar in our Michelin star restaurant ). Arranging and sending out staff rotas and keeping track of staff holidays. Point of contact for bar staff if they have any issues at all (such as pay queries/ sickness reports). Controlling and scheduling a team of 42 staff members.Learning and training others in over 210 different types of cocktails. Dealing with open and closes. Running events held by the hotel. Working with EPOS system. Handling stock checks and orders.

Greeting customers and maintaining great relationships with our regulars and new faces.Looking after a team of 12 bar staff, ensuring that they are briefed on the day/ night ahead and making sure that staff remain happy in their role.Arranging and sending out staff rotas and keeping track of staff holidays.Stock management (weekly ordering and stock takes).Cash handling.Ensuring events run smoothly and that the customer has an easy and enjoyable party.Creating our own events e.g. Bank holiday events/ bbqs First aid CookingEnsuring that challenge 25 policy is adhered to at all times Trying out new cocktails and drinks to see what our customer base prefersDealing with complaints and resolving any issues as quickly and professionally as possible.Key holder - locking up the premises after my shift.Using spreadsheets to calculate our weekly or monthly revenue/ gross profit etc. Taking staff time sheets to the Town Council who own the premises and are the employer. Making sure the council are aware of anything relevant in relation to the sports bar.

• Welcoming customers and getting to know customers.• Key holder.• Checking ID’s and following the challenge 25 policy.• Cash Handling.• Mixing and serving alcoholic and nonalcoholic beverages.• Pipe cleaning and changing barrels.• Trained in First Aid.• Restocking and rotating stock.• Balancing accounts at the beginning and end of every shift.• Monitor inventory and maintaining stock takes.