Richard Chen Email & Phone Number

California, United States

• Collaborating with vendors to oversee the seamless day-to-day operations and maintenance of our office facility, including managing services such as catering, deliveries, inventory and events.
• Successfully coordinated several office events within 1 year, ensuring smooth execution and employee satisfaction.
• Contributing to the upkeep of our Standard Operating Procedures, ensuring that documentation is up-to-date and in compliance with state and county policies such as labor laws and COVID-19.
• Schedule and coordinate logistics and implementation of general maintenance, repairs, and remodeling projects while managing office logistics (inbound and outbound shipments) and providing support to various offices.
• Offering onboarding support, including orientation, training coordination, and aiding in assimilating into company culture and processes.

San Jose, California, United States

• Assist recruiters throughout the whole recruiting cycle and ensure that candidates have a positive experience at each stage of the hiring process.
• Set up more than 500+ interviews in accordance with hiring requirements, working with 48 recruiters and hiring managers to ensure that candidates and interviewers are both aware of the hiring cycle.
• Evaluate fundamental qualifications by screening applicant resumes and conducting initial phone interviews.
• Utilized ATS, Zip recruiter, Salesforce, and Indeed as hiring platforms.
• Assist in hiring a range of positions from administrative to security.

San Jose, California, United States

• Assist in implementing new strategies to strengthen team performance to ensure 25% sales and 80% customer experience metrics are being met per day.
• Facilitating daily team meetings to address any team concerns and report any announcements.

San Jose, California, United States

• Provide in person device setup and tech support for customers smart devices and consumer electronics.
• Help clients retrieve lost data from devices and educate clients on ways to utilize new tech like the cloud.
• Meet key performance metrics for performance measurements and sales goals.
• Resolve operational issues on customers’ devices, other equipment, and connectivity while offering education and device optimization suggestions.

Burlingame, California, United States

• Provide daily revenue and occupancy reports.
• Proactively training and coaching employees on compliance guidelines and best practices to ensure timely and professional service.
• Operate Marriott Property Management system software (PMS) for basic data entry.
• Consult with guests and management to evaluate needs, resolve issues, and improve service standards.
• Maintain a high attention to detail in a fast-paced environment; Responsible for making guests feel welcomed upon their arrival with the highest service while being responsible for parking and safeguarding 100+ luxury.

Bachelor Of Science - Bs, International Business

Associate Of Science - As, Business Administration And Management, General