Richard C. Email & Phone Number

San Francisco, Ca, Us

- Used Go (Golang), Python, React, React Native, HTTP, Next.js, Svelte, Appwrite, Appwrite Functions, and Appwrite CLI- Improved consistency of writing style and quality and caliber of code samples by working closely with my software engineering team lead, increasing the overall quality of the documentation- Recognized documentation patterns and applied them to future documentation iterations, reducing the amount of back and forth feedback and increasing efficient workflow and self-dependency- Considered documentation edge-cases for potential user pain points and took the initiative to suggest actionable items to improve the user experience and the company’s brand reputation- Wrote articles like https://appwrite.io/docs/tooling/command-line/collections and https://appwrite.io/docs/products/functions/develop-locally, providing users resources to develop their applications with Appwrite, enhancing the companies brand reputation and user experience- Proactively took on additional responsibilities beyond my role, such as co-hosting Appwrite Office hours and actively advocated for Appwrite both online and in-person, contributing to their brand visibility and developer outreach

- Used Next.js, Storybook, Jest, Typescript, React, Tailwind, Zustand, Shadcn, and Playwright https://docs.gridironsurvivor.com/?path=/docs/about-application-setup--docs - Pivoted into the frontend, the backend, and the functional POD engineering teams to finish essential tickets for the MVP, moving the project towards to its first official release and taking up responsibilities outside of my expected job expectations- Researched various technologies, libraries, and tools and presented my low-level documentation research live to the team, contributing to the quality of the project using well-researched technologies and tools

-Optimized render time by redirecting the videos to Youtube and decreasing the burden on the original site, increasing retention time for potential users-Established clear communications with the client and delivered a website with improved UI/UX features, increasing the potential customer population base-Tested the sites responsiveness by experimenting with various design styles and adding them to the appropriate web elements to produce the desired result

Charlotte, North Carolina, Us

-Successfully resolved conflicts by approaching the clients in a calm, professional, and friendly manner, maintaining their satisfaction and their existing client relationship with the bank.-Secured business relationships with existing clients by providing excellent customer service while maintaining a consistent and fast-paced service.-Maintained good relations and excellent communications with fellow employees to guarantee good teamwork, minimizing misunderstandings and errors, and provide a friendly environment for clients.

Woodbridge, Nj, Us

-Increased sales by redirecting interested clients to bank supervisors and by maintaining efficient and accurate service to clients to keep the flow of customers moving.-Secured money for the business and clients using secure verification methods, guaranteeing returning clients and potential new clients.-Maintained customer revenue and business accounts through consistent and business-friendly customer relations.

Seattle, Wa, Us

-Ensured stable and consistent sales for the business by efficiently constructing refreshments based on established procedures-Minimized risks and prevented loss of sales by solving problems using excellent customer service and creating and maintaining good relations with clients

Bachelor'S Degree, English Language And Literature, General

Agency, Full Stack Software Engineer