Richard Coghlan Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Australia

• Deliver technical pre-sales assistance to the A/NZ sales team for Tier 1 and 2 clients across all verticals – financial services, utility, retail, government and not for profit• Apply market intelligence and thought leadership to translate the functional view into a technical view, opportunity qualification and drive opportunity/demand generation for Experian solutions• Lead discovery of customers' needs to better tailor the demonstration, position, and sell the value of the platform• Prepare solution materials, deliver product demonstrations, support POC (Proofs of Concept) and articulate the benefits of Experian's solutions to all levels including "C" level executives• Assist with responding to RFPs using detailed knowledge of the solution, in addition to its application to business problems• Govern technology/product selection, scoping, and estimation, to successfully deliver the business value solutions and achieve customer satisfaction• Schedule and disseminate product information to the sales team and the new team members through periodical product training• Leverage Salesforce CRM to perform sales enablement activities including quote approvals, reporting, and accurately capturing customer engagements• Support marketing team on positioning and brand awareness: participating in client-facing events/workshops; supporting the preparation of collateral and thought leadership blogs• Ensure personal technical, communication and commercial skills are kept up to date to via self-development - attending training, webinars

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

• Conduct workshops and training on Experian product suite for business and technical teams.• Analyze the client's data landscape, conduct data profiling and provide consulting for data migrations, cleansing, and enrichment including-• Designing workflows to identify inconsistencies, errors and out layers and correct them.• Integrate Experian API's for email , mobile and address validation and standardization.• Define data de-duplication rules and survivorship logic to retain and complete valid records.• Map Experian datasets to enrich existing data, improving customer targeting and enabling better-informed business decisions from existing data.• Define processes to analyze and monitor data quality over time.

Melbourne, Australia

Key responsibilities of my role are:• Providing technical support for Experian clients on the QAS product suite• Supporting the internal CRM (Siebel)• Managing product orders and distribution to clients• Supporting internal sales staff with product demonstrations and provide training• Working on a variety of projects including internal processes and product testing