Richard Colvin Email and Phone Number
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Experienced Client Service Representative with a demonstrated history of working in the information technology and services industry. Skilled in Tier 2 Support, Computer Repair and Re-Imaging, Network Administration, and Team Management. Strong engineering professional with a Associate of Science focused in Network and System Administration from Milwaukee Area Technical College.
Risetech Partners
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Technology Alignment ManagerRisetech Partners Jan 2022 - PresentMilwaukee, Wi, Us
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Client Field Services EngineerTra, Inc.| It Support Milwaukee| It Services Milwaukee | It Consulting Milwaukee Apr 2019 - Dec 2021Technology Resource Advisors is a Managed Service Provider servicing Southeastern Wisconsin. We supply direct IT needs as divers as our clients. My roles and achievements include:- Tier 2 and 3 technical support.- Development of automated software delivery.- 20% reduction in hours spent deploying new hardware.
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Pos Warehouse CoordinatorBreakthru Beverage Group Oct 2016 - Nov 2018Cicero, Illinois, Us- Maintain inventory of branded merchandise of 600+ items for local and state brands.- Assist sales team with brand knowledge to help drive sales and growth.- Coordinate with Trade, Sales and Warehouse teams statewide for project executions.- Manage fulfillment of added value orders.- Catalog rebates and display units for statewide distribution.- Create and manage orders throughout the state to Sales Teams, Accounts and Suppliers.- Work with Trade and Sales departments with creating added value programming. -
It CoordinatorMilwaukee Film Sep 2013 - Oct 2016Milwaukee, Wisconsin, Us- Implement IT support both onsite at Milwaukee Film office and festival venues- Acquire, update and calibrate all software and hardware. - Interview, hire and train for festival operations.- Research and submit purchase orders for replacement equipment.- Provide a top-notch customer service experience to all Milwaukee Film Festival patrons- Manage customer service emails and phone calls, responding to customers in a professional manner- Provide assistance to all box office and merchandise sales activities -
Operations ManagerOfficemax Jul 2012 - Oct 2016Us- Responsible for all store presentation standards and execution of weekly and quarterly promotional product sets.- As a leader, set individual, department, and store goals. - Train, coach and celebrate team on all successes. - Maintain product and resource databases, regularly auditing for accuracy.- Research and implement loss prevention and revers logistics standards.- Be a sales and services expert, teaching associates about our solutions through all channels. - Provide consultation and troubleshooting for IT clients.- Implement and advise on the adaptation of technology and services to customers. - Build relations that delight internal and external customers. -
Assistant Manager Of TransportationSan Francisco Film Society Mar 2015 - May 2015- Supported the training, scheduling and management of a combined 35 SFIFF staff and volunteer drivers.- Coordinated and tracked all Festival guests’ ground transportation needs, including airport, off-site events, screenings, interviews, and VIP special needs.- Updated and maintained ground transportation database.- Oversaw the Festival fleet of 22 rented and sponsored vehicles.- Communicated transportation protocol to all SFIFF staff and volunteers.
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Assistant Coordinator Of Customer ServiceSundance Institute Nov 2014 - Feb 2015Park City, Utah, Us- Managed customer relations, product fulfilment and support. - Maintained databases on customer registrations and purchases. - Proofread/Edited public documentation for accuracy and comprehension.- Provided Institute training for 12 box office staff.- Executed regular audits of our records for accuracy and exploitation.
Richard Colvin Skills
Richard Colvin Education Details
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Milwaukee Area Technical CollegeNetwork And System Administration -
University Of Wisconsin-MilwaukeeFilm/Cinema/Video Studies
Frequently Asked Questions about Richard Colvin
What company does Richard Colvin work for?
Richard Colvin works for Risetech Partners
What is Richard Colvin's role at the current company?
Richard Colvin's current role is Technical problem solver. Proactive and efficient. Networking, Hardware, Virtualization, and System Administration..
What is Richard Colvin's email address?
Richard Colvin's email address is ra****@****uwm.edu
What schools did Richard Colvin attend?
Richard Colvin attended Milwaukee Area Technical College, University Of Wisconsin-Milwaukee.
What are some of Richard Colvin's interests?
Richard Colvin has interest in Human Rights.
What skills is Richard Colvin known for?
Richard Colvin has skills like Customer Service, Data Entry, Adobe Creative Suite, Os X, Microsoft Excel, General Operations, Trend Analysis, Microsoft Office, Team Leadership, Warehouse Operations, Inventory Management, Filemaker.
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