Senior Strategic Operations Executive adept in the initiation of out-of-the-box solutions to streamline processes and improve bottom line. A demonstrated record of success in Operations, Client Implementation, Business Process Design and Improvement, Technical Support Functions, Technical Production, Refurbishment Operations, Returned Goods Management, Remote/Field Technical Production, and Wireless Telecom Site Upgrades. Known for decreasing process time while improving productivity, service, and quality standards.. Strong Project Management Skills. Highly experienced in planning, budgeting, directing strategy, client service and continued business development. Accomplished Leadership building high performance teams that consistently deliver bottom line results. Dedicated to managing staff development to increase bench strength and enable company growth.Competencies: Distribution Operations ManagementFulfillment Operations ManagementStaff Development and MentoringBudget Development and Fiscal ManagementIT ManagementOperations/IT IntegrationProcess EnhancementWorkflow DesignTelecommunications Field Project and Program ManagementStaff Training in MS-Office Products (Excel, Project, Word, Outlook, PowerPoint, et al).To help advance your organization to the next level of success, contact me at 937-654-9851 (mobile) or rlc2120@horizonview.net via email.Keywords: adaptability, mentoring, staff development, process design, project management, program management, wireless site upgrade, equipment installation, LTE, UMTS, warehouse, warehousing, B2B, B2C, inventory control, COO, CEO, director, budget, scheduling, WMS, OMS, TMS, reverse logistics, ETTCS, ETTC, audit, asset audit, excel, field technical management, remote resource management, analysis, performance appraisal, prioritize, analytical, analysis, multi-tasking, multitasking, coach, train, continuous improvement, statistical process control, SPC,CRM, 3PL, negotiate, metrics, SLA, KPI,