As Study Coordinator and Project Leader roles, I drive the project controls to accomplish timely completion and accuracy of project schedules, aligning closely with client expectations and ensuring smooth inter-departmental communication. My role involves overseeing project documentation, scheduling, and resource allocation to maintain high level service quality and deliverability.Achievements:• Enhanced project initiation speed, improving the scheduling and adherence to client deliverables.• Directed the assignment of various studies, boosting operational efficiency and optimizing pathologist utilization.• Strengthened on-time delivery rates, by fortifying inter-departmental communications and streamlining workflows.• Enhancing client satisfaction through meticulous monitoring.• Streamlined invoicing processes, achieving faster reconciliation and significantly reducing billing errors through custom software.

As Project Manager, I ensured strict adherence to deadlines and compliance standards while managing communication with clients. My responsibilities included scheduling, milestone reporting, and supporting operational needs for pathologists. Achievements:• Led the enhancement of project reporting tools, improving accuracy and milestone coordination.• Boosted inter-departmental collaboration, enhancing study conduct and compliance.• Streamlined financial operations, reducing errors through effective coordination of financial reconciliations.

Directed financial and operational management at T.A. Culbertson, M.D. Plastic Surgery. My responsibilities spanned from human resources to marketing initiatives and IT upgrades, focusing on enhancing practice efficiency and patient satisfaction.Achievements:• Improved financial reporting accuracy, through diligent management of P&L and reconciliation processes.• Developed and implemented a new EMR system, significantly enhancing data security and operational efficiency.• Led a successful marketing campaign, which increased patient referrals through strategic partnerships and outreach.• High employee retention rate