Richard D. Daniels Email & Phone Number

California, United States

San Francisco, Ca, Us

Walnut Creek, Ca, Us

Oakland, California, Us

𝗖𝗼𝗺𝗽𝗮𝗻𝘆: One of America’s leading health care providers and not-for-profit health plans serving 12 million members 𝗧𝗲𝗻𝘂𝗿𝗲 𝗢𝘃𝗲𝗿𝘃𝗶𝗲𝘄: Leveraged technology to transform the organization to a cybersecurity sensitive, digital world while saving $1 billion by institutionalizing governance mechanisms𝗣𝗼𝘀𝗶𝘁𝗶𝗼𝗻 𝗢𝘃𝗲𝗿𝘃𝗶𝗲𝘄: Returned to IT leadership and promoted the top technology executive for the enterprise with $4 billion annual budget and over 7,000 employees. Developed vision and strategy that leveraged technology to deliver quality care, service, access, and affordability. Maintained effective governance of technology investment decisions, day-to-day organizational performance, and regulatory compliance. Responsible for cybersecurity for the enterprise.• Drove strategy to transform member and workforce experience that increased member retention, provided market differentiation, and achieved double digit growth of web/mobile self-service • Implemented state-of-the-art cyber risk defense center based on a robust cybersecurity program and an expert team• Created strong governance that ensured alignment of technology investment and organizational strategy • Launched a 3-year initiative that to drive faster speed-to-market and lower IT costs

Oakland, California, Us

𝗣𝗼𝘀𝗶𝘁𝗶𝗼𝗻 𝗢𝘃𝗲𝗿𝘃𝗶𝗲𝘄: Tapped to implement Enterprise Shared Services for HR Service Center, IT End User Services and Member Services Contact Centers. In less than 1 year, created and implemented a standard operating model resulting in cost reduction and service improvement as reflected in management score card.

Oakland, California, Us

𝗣𝗼𝘀𝗶𝘁𝗶𝗼𝗻 𝗢𝘃𝗲𝗿𝘃𝗶𝗲𝘄: Chartered with setting strategy, leading systems development, and ensuring delivery of innovative, leading-edge capabilities. Accountable for $800 million annual budget and 2,000 employees across 8 regions. Built high-performing management team and eliminated duplication by creating selected shared services that drove standardization and efficiency.

Mclean, Va, Us

𝗖𝗼𝗺𝗽𝗮𝗻𝘆: Bank holding company providing financial products and services in the U.S., UK, and Canada. 𝗧𝗲𝗻𝘂𝗿𝗲 𝗢𝘃𝗲𝗿𝘃𝗶𝗲𝘄: Instrumental in enhancing execution of IT, customer service and call centers, including regulatory compliance. Enhanced technology capabilities of 2 auto finance company acquisitions𝗣𝗼𝘀𝗶𝘁𝗶𝗼𝗻 𝗢𝘃𝗲𝗿𝘃𝗶𝗲𝘄: Led the delivery of Information Technology and Customer Operations services. Accountable for a $255M budget and oversaw 1,500 employees in multiple locations. Performed acquisition due diligence.• Created the Division’s 1st technology strategy and 3-year roadmap• Reduced IT costs by 30% through leveraging an onshore/offshore strategy • Championed process improvement and institutionalizing controls improving regulatory compliance• With no business interruption, achieved post-merger integration of technology employees and systems for 2 acquisitions (People First and ONYX)

New York, Ny, Us

𝗖𝗼𝗺𝗽𝗮𝗻𝘆: Leading global financial services firm and one of the largest banking institutions in the United States, with operations worldwide. During this time, strategically expanding across the U.S., primarily by acquisition. 𝗧𝗲𝗻𝘂𝗿𝗲 𝗢𝘃𝗲𝗿𝘃𝗶𝗲𝘄: Led transformation of decentralized regional teams into a single, global high performing organization. Delivered seamless technology integration of 2 major acquisitions.𝗣𝗼𝘀𝗶𝘁𝗶𝗼𝗻 𝗢𝘃𝗲𝗿𝘃𝗶𝗲𝘄: Provided management and fiscal oversight for Investor Services’ production applications globally, including personnel in APAC, Boston, Dallas, London, Luxembourg, New York, and Sydney. Accountable for a multi-million dollar budget and up to 1,000 employees primarily responsible for daily maintenance and support activities globally.• With no business interruption, achieved post-merger integration of technology employees and systems for 3 major acquisitions by Chase (Texas Commerce Bank, JPMorgan and Bank One) • Met challenges of cultural differences, account integration, single “face-to-the market” customer experience, technology performance and expansion of services in creating an effective IT organization

New York, Ny, Us

𝗣𝗼𝘀𝗶𝘁𝗶𝗼𝗻 𝗢𝘃𝗲𝗿𝘃𝗶𝗲𝘄: Managed more than 500 Investor Services applications personnel. Responsibilities included development of applications that enabled Investor Services.

New York, Ny, Us

New York, Ny, Us

San Jose, California, Us

𝗖𝗼𝗺𝗽𝗮𝗻𝘆: Networking services.

Oklahoma City, Ok, Us

𝗖𝗼𝗺𝗽𝗮𝗻𝘆: Computer manufacturing 𝗣𝗼𝘀𝗶𝘁𝗶𝗼𝗻𝘀: New business development, program management and IT leadership

Randolph Afb, Tx, Us

𝗥𝗮𝗻𝗸 𝗮𝘁 𝗱𝗶𝘀𝗰𝗵𝗮𝗿𝗴𝗲: Staff Sargent

Executive Leadership Program

Bachelor Of Applied Science (B.A.Sc.), Business Administration And Management