Contract and personnel management of managed services mobility engineers. Primary assignment ATT Mobility Provisioning. Responsible for FTE allocation and scheduling of 5G integration and site upgrades and augmentations.

1. Strategic Planning and Execution:• Develop and execute strategic plans to drive growth, expand market share, and achieve business objectives.• Identify new opportunities for business development and expansion into new markets or industry sectors.• Set clear goals and objectives for the operations team, aligning them with the overall strategic vision of the company.2. Operational Management:• Oversee all aspects of day-to-day operations, including candidate sourcing, recruitment, client management, and fulfillment of staffing orders.• Implement efficient processes and workflows to optimize operational efficiency and ensure timely delivery of services to clients.• Monitor key performance indicators (KPIs) and operational metrics to track performance and identify areas for improvement.3. Team Leadership and Development:• Provide strong leadership and guidance to the operations team, fostering a culture of accountability, collaboration, and continuous improvement.• Conduct regular performance evaluations and provide feedback to team members to support their professional growth and development.4. Client Relations and Business Development:• Build and maintain strong relationships with clients, understanding their staffing needs and providing tailored solutions to meet their requirements.5. Compliance and Risk Management:• Ensure compliance with all relevant regulations and industry standards, including employment laws, data privacy regulations, and industry certifications.• Work closely with the legal and compliance teams to address any compliance issues or concerns.6. Financial Management:• Develop and manage budgets for the operations department, ensuring alignment with overall business objectives and financial targets.• Monitor financial performance against budget and forecasts, identifying variances and implementing corrective actions.• Optimize resource allocation and cost management to maximize profitability while maintaining service quality.

Mobility Network Provisioning - Vendor Engineering Business Management

Direct support and technical project management lead for the AVP ATT Midwest Central Office Operations

Reporting directly to AVP Midwest Central Office Operations ATT. Primary responsibilities:Michigan, Ohio, Illinois, Indiana, and Wisconsin. Capital and expense budget allocation and corrective action implementation. Oversight of all operations SLA requirements as well as FCC compliance and resolution review and reporting. 1500 employees, 7K Central Office and remote switch as well as fiber regeneration facilities.Oversight of RCA and process improvement oversight with Sr. Technical lead process and control management employees. Direct management and oversight in regard to front line management, area management and union productivity, efficiency and utilization.

Technical process improvement and support role. Primarily assigned to area management for overall oversight of regional SLA, budget control, productivity, RCA and process improvement. Responsible for 1st line management technical process support as well as Central Office and Switching technicians.Lead decommissioning management as well as Switch peripheral consolidation and network life cyle management.

4 wall management role responsible for 42 Central Office location in the Upper Peninsula of Michigan as well as 20+ union employees. Also responsible for oversight of all vendor equipment additions and the initial test and turn up of network elements. IPAG, OC192, 48, Sonet, TDM and so on.

New Construction and OPS rehabilitation management northern and central Wisconsin. Supervisory position of 19 Network service (Installation and Repair), construction spicing (fiber and copper).