I was fortunate enough to be able to take a break in my career to focus on some personal achievements. I spent this time training for and running my first two 50k races. I spent plenty of time with my family that I will cherish for the rest of my life. I enjoyed building things with my hands out of wood. Mental health is important, so this opportunity allowed me to reset who I am and where I want to go.

➤ Led multiple teams including client-facing API and SDK team and customer-facing Web/Mobile team.➤ Partnered with business stakeholders, architects, and senior engineers to evaluate new platforms & key technology to build a product roadmap for high-performance software solutions.➤ Established a QA Guild to drive test automation practices and consistency across teams; championing best practices, coding standards and quality control processes.➤ Fostered a collaborative and inclusive work environment with stakeholders, business partners, product, and engineering by encouraging open communication and collaboration between team members.➤ Oversaw multiple projects leading the requirements definition, delivery schedule, resource planning and task prioritization alongside product management and cross-functional teams.➤ Managed conflicts effectively, using strong negotiation and problem-solving skills to resolve disputes and maintain positive working relationships within the team.➤ Recruited, hired, and trained a high performing team of 13 Front-End, Back-End and Full-Stack Engineers & SDETs within 5 months.➤ Managed and rapidly learned configurations of company’s API’s, SDK and Web/Mobile platforms that ran 24x7 in AWS Cloud, built using REST, React, Typescript, JavaScript, Node/Nest.js and PostgreSQL.➤ Championed data-driven approach for learning & adapting by using Google Tag Manager & Analytics

➤ Created and served in Engineering Transformation Leader role designed to lead and mentor a global Test Automation team of two leaders, 19 Software Development Engineers, and Testers ➤ Increased speed of product development and product quality by accelerating the development of automated test library from less than 100 to over 4500 high-impact functional tests within two years➤ Led Test Automation strategy across 12+ engineering products, driving efficiencies into project deliveries and customer implementations➤ Collaborated with and influenced a large product & engineering organization of 150+ on Agile & Test Automation strategies and outcomes to drive value for the organization➤ Marketed, proposed, and sold test automation to eight customers as a pilot Time-To-Value program, generating over $1 million in initial revenue➤ Guided customers such as Lumen, Comcast, SoCal Edison, and Duke Energy in understanding engineering architecture and delivery approaches to help find ways to reduce cost & time➤ Coached and managed culture change by educating 120+ team members on key principles of Lean-Agile development principles ➤ Drove 10+ successful pilot implementations running Agile & DevOps, empowering the technical delivery teams to lead customers in driving a more rapid and coordinated approach to implementing GE software

➤ Mentored and coached a diverse group of 30+ Geographic Information System (GIS) project engineers, helping with career paths, resulting in at least 5 moving into people leader roles ➤ Demonstrated leadership in mitigating high-risk situations for large customers through frequent communication, monitoring and follow up➤ Collaborated daily with leaders, engineers, product owners, project managers and many others on resourcing, budgeting, and overall costs of software implementations ➤ Reviewed and grew the talent of the team against the needs of our customers and projects ➤ Led and decreased the cost of quality later in the project life cycle by 20% by empowering the QA Leads to own the delivery of quality throughout the entire implementation ➤ Implemented reorganization of a global team with high internal and customer project success

➤ Collaborated with the CEO & CTO on strategic planning, staff planning & process improvement ➤ Provided leadership and mentoring to a diverse delivery team of 12+ employees ➤ Hired seven new employees and contractors over a period of 8 months, resulting in a significant increase in development output and QA testing efficiency ➤ Improved team estimating accuracy from 20% to approximately 50% through Agile capacity planning ➤ Increased the team’s delivery output by approximately 20% by introducing more consistent agile practices and procedures within the first few months➤ Successfully took an error-prone deployment process from a 90% failure rate to less than a 5% failure rate thru coordination, attention to detail & automation of builds and environments

➤ Collaborated with CIO on IT strategic planning, managed Commercial Services IT budget, and established project request and approval procedures➤ Led cross-organizational efforts to create Project Documentation policies while partnering with executives to form an Executive Technology Projects Committee➤ Enhanced customer engagement by integrating an IVR call center application and streamlined internal processes by implementing an imaging system➤ Reduced audit findings significantly by enforcing Change Management procedures, contributing to improved project tracking and portfolio review➤ Promoted to Assistant Vice President of Microsoft Development from Software Manager and Engineer in January 2010