Rick Smith Email & Phone Number

Tampa, Florida, US

Providing Cybersecurity Assessment, Security Gap Remediation + Managed Services Solutions to support Private, Hybrid AWS and Azure Cloud data and voice network infrastructures worldwide. Services include LAN/WAN support, Cisco Unified Communications optimization and operational cost reduction services, wireless network design, implementation and support.

Clearwater, FL, US

Clearwater, Florida, US

Vital was acquired by Vology in 2016

Armonk, New York, NY, US

Sells and Designs Managed Services solutions that transform a client's legacy disaster recovery plan and data protection infrastructure to a private or hybrid cloud based architecture resulting in vastly improved RPO & RTO metrics via strict SLA's leveraging OPEX. This role applies IT Architect skills and a consultative sales approach focused on a client's.

Boston, Massachusetts, US

• Held a dual role of individual direct customer facing sales and subject matter expert supporting and selling directly with a sales team of 8 local market sales reps and 18 channel partners. Responsible for the entire.
• Direct sales of both on-premise (software-as-a-service) and off-premise (cloud) data management services solutions to enhance disaster recovery programs and ensure business continuity and compliance for both corporate.
• Recognized for the ability to evangelize the new digital portfolio by mentoring the core sales team and channel partners. Dramatically increased product/technical knowledge within the Team and Channel Partners to.
• Negotiated and secured software licensing and off-premise cloud based data protection and information management solutions; educated client’s on product features and benefits.

• Sustained 170% of quota; ranked among “Top 3” Account Manager’s; achieved record-breaking territory results; generated $4.7 million in revenue—resulting from #1 top grossing contract. (2005)
• Produced 110% of quota, equating to $3.1 million in professional services sales; managed portfolio of offerings including Business Continuity and Disaster Recovery, enterprise VoIP, Data Center Design Build Services.
• Forged strategic partnerships with Microsoft, EMC, VMWare, and Cisco Systems to drive optimal distribution of products and services.International Network Services (INS) was acquired by BT in 2007.

Armonk, New York, NY, US

• Managed the sale and delivery of IT consulting and outsourcing engagements. Proactively determined business requirements, understood critical success factors, internal capabilities, timelines, and current infrastructure.
• Successfully positioned integration services projects to deliver total solutions and achieve Dual Quota annual sales totaling $75 million signings & billings of $25 million annually.
• Developed scope of work and collaborated with internal teams to translate client’s business needs into an executable game plan based on the contracted agreement.
• Delivered practical solutions for clients and structured engagement activities to produce realistic recommendations and competitively priced customized multi-vendor support solutions.
• Built lasting relationships with C-level executives; presented high-impact presentations, negotiated top-dollar contracts and coordinated client implementations.
• Accountable for contract delivery staffing, P&L performance, new business signings, scope change signings, and monthly invoice forecasting & approvals.

• Vital part of team challenged with analyzing customers operational and IT strategic plans and developing services solution addressing key elements of those strategies.
• Managed client risks and issues, and developed mitigation plans to diminish interruption of business-as-usual work through focus on design, hardware configuration, support and maintenance.
• Worked with the client project manager to identify/resolve all issues that could impact project scope, controllable costs, and/or timeframes.

Lan/Wan Integration Sales Consultant, Universal Networks, Inc., Chicago, IL (Nov 1991-Oct 1992)CompuCom Systems, Inc.Corporate Account Sales Executive, Sales Associate and Assistant Branch Manager, (Aug 1989-Nov 1991)