Richard Yee Email and Phone Number
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Analytical and process driven business professional with several years of experience building and managing customer-centric products. Demonstrated success in business analysis and development through process improvement to drive strategic change and influence product growth. Strong presentation and communication skills across all levels of leadership.
Citi
View- Website:
- citigroup.com
- Employees:
- 196387
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Balance Transfer Digital Marketing Lead Analyst - Vice PresidentCitiNew York, Ny, Us
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Balance Transfer Program Management Lead Analyst - Vice PresidentCiti Nov 2023 - PresentNew York City Metropolitan Area• Manage the Post Login Digital Channel and Experience for Balance Transfer and Promotional Rate, collectively generating $8B in digital sales annually• Leverage KPIs on marketing placements to evaluate and drive customer engagement across web and mobile platforms, leading to Test and Learn initiatives on enhanced product offer personalization• Partner with Consumer Analytics teams to create Adobe Analytic reports on Self Navigated placements which accounts for 40% of total digital sales, resulting in deeper understanding of customer behavior and program demand• Raise awareness with technology partners to address critical table migration discrepancies impacting program visibility, resulting in an estimated $10MM sales disruption
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Flex Product Management Lead Analyst - Vice PresidentCiti Sep 2022 - Jun 2023New York City Metropolitan Area• Forecasted portfolio sales trends for Flex Loan and Flex Pay, which were used by the senior management team for their weekly strategic sessions to deliver $3B annual sales• Created the Flex Loan Change Control Protocol and worked with Technology to implement the new standards; product eligibility and pricing guidelines were optimized for customers in a new technology driven offering process• Prepared analysis on product value and customer response, which led to cross-functional support for further product developments, eliminating our postal mail expense that increased net income by $15MM• Conducted monthly P&L measurements on the quality of business to identify rate change impacts, profitability pressures, and customer profiles
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Escrow Product Administrator - Assistant Vice PresidentCiti Dec 2019 - Aug 2022New York City Metropolitan Area• Engaged with Escrow Product Specialists and Business Development Officers to ensure clients received correct funding and proper support for their multimillion dollar escrow accounts• Implemented improvements to the escrow account opening process to improve turnaround efficiency and provide immediate client benefits; volumes increased by approximately 30% compared to prior implementation• Spearheaded the onboarding of multiple team members to meet key escrow product performance initiatives within the first 6 months of hire
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State Management ConsultantAllstate Dec 2017 - Nov 2019Bridgewater, New Jersey• Launched a regional Undisclosed Operator Process to add hidden drivers onto auto policies, which grossed $400,000 in monthly premium• Researched competitive intelligence industry patterns to better educate sales leaders in targeting leads -
Product Management AnalystAllstate Dec 2016 - Nov 2017Bridgewater, New Jersey• Extracted data metrics to assist the 200 local insurance agencies in understanding their marketplace position and grow their book of business• Introduced an interactive heat-mapped tableau dashboards to display higher success counties to sales leaders
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Assistant Cost EstimatorExpressive Lighting Jan 2016 - Nov 2016Brooklyn, New York• Supported leaders in client meetings by discussing proposal breakdowns and fixture pricing analyses• Adjusted past inquiries valued up to $1MM using the latest cost data and schedules from building designers and architects
Richard Yee Skills
Richard Yee Education Details
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Applied Mathematics & Statistics ; Economics
Frequently Asked Questions about Richard Yee
What company does Richard Yee work for?
Richard Yee works for Citi
What is Richard Yee's role at the current company?
Richard Yee's current role is Balance Transfer Digital Marketing Lead Analyst - Vice President.
What is Richard Yee's email address?
Richard Yee's email address is ri****@****iti.com
What schools did Richard Yee attend?
Richard Yee attended Stony Brook University.
What skills is Richard Yee known for?
Richard Yee has skills like Mathematics, Market, Dentists, Expenses, Sales, Angel Investing, Cost, Students, Finance, Construction, Cantonese, Perspectives.
Who are Richard Yee's colleagues?
Richard Yee's colleagues are Naina Bhanushali, Vasiliy Pavlenko, Mohsin Ahmed, Sabina Csikós, M7md Homedan, 腾飞杨, Cindy Zheng.
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Richard Yee
Santa Cruz, Ca -
Richard Yee
El Segundo, Ca2aero.org, aerospace.org1 +131033XXXXX
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