As the Southern Operations manager of an iconic commercial services company, I have managed profit margin and turnover while improving our customer service and reducing operational costs. I also pride myself on the relationship that I have with all my engineers and believe that this is one of the key factors that will keep them coming back. In addition to my staff I am responsible for managing their training and development and ensuring that all other aspects of Operations Management are adhered to. We have a team of specialist engineers who cover a range of disciplines and enjoy the opportunity to travel and work with new clients