Richard Debaca Email and Phone Number

Effectively maintain communication with clients, coworkers and contractors.Able to install in a commercial and residential environment.Maintain inventory of supplies and materials on work van and request for replenishment of van stock.Maintain vehicle maintenance service schedule.Conduit InstallationSwitch Gear InstallationLighting and Lighting Control InstallationLow Volt installationPower UpDrawingsLay-OutVerification

Effectively maintain communication with clients, coworkers and contractors.Able to install in a commercial and residential environment.Conduit InstallationSwitch Gear InstallationLighting and Lighting Control InstallationLow Volt installationPower UpDrawingsLay-OutVerification

Assist technicians in the field with diagnosing and repair of floor equipment.Use phone, email and smartphone app to communicate with field techsMulti-meters, wiring diagrams and video are some of the tools used on a daily basis to diagnose and repair equipmentQuote prices and availability of parts and equipment.Work with the appropriate departments on issues found with equipment and documentation

Perform building preventive maintenance duties based on a routine schedule.Conduct grounds maintenance including lawn care, irrigation, snow removal.Work with subcontractors on systems that require professional credentials.Document maintenance task via work order documentation tracking time and materials.Maintain inventory of supplies, tools and generate purchase order to request for replenishment.Make improvements to interior and exterior finishes.Effectively maintain communication with clients, coworkers and contractors.Maintain process documentation and drawings

Directly manages all employees involved with administration, facility /grounds maintenance and operations (30 employees), project management and cost control while ensuring the customer's site operations conform to the quality system as documented.Ensures that adequate and appropriate resources are assigned to projects to guarantee that the work is controlled, that the company's goals for the successful completion of the project are achieved, and the customer's needs are met.Manages personnel, including performance issues and disciplinary measures, while encouraging positive morale, creativity and teamwork.Provides technical expertise, problem solving, and leadership, thus ensuring that complex issues surrounding maintenance and system problems are solved.Organizes, interprets and evaluates problems to provide practical, cost effective solutions.Juggles multiple priorities while communicating effectively with customer, co-workers, contractors, and general public.

Provided leadership in conducting quality tasks required to achieve adherence to the company's ISO Quality Manual, Policy, and goals.Conducted internal ISO audits for all of Professional Contract Services, Inc. sites located within the state of Colorado.Promoted and directed all employees in the understanding and use of the Quality Management System (QMS) developed by the company to ensure total customer satisfaction and deliverance of the highest quality services meet or exceed customer requirements and expectations.Assisted in the establishment, implementation, and maintenance of quality standards, corrective and preventive action processes, site specific standard operating procedures and work instructions, and the audit/inspection processes.Provided employee training to improve the quality of services and continued improvement of processes and customer satisfaction.Maintained quality data, records, and configuration control of site documentation according to ISO requirements.Continuously evaluated the quality of services performed through internal process audits and customer feedback; identified and responded to problems related to quality of service while implementing preventive action to eliminate future recurrence.Handled all safety related issues including Workman Comp reports, site MSDS information, and site safety training.

Assured process integrity through audits and inspection processes and the validation of documentation for conformity to established quality requirements and standards with regard to ISO 9001.Determined the suitability and effectiveness of the established production and verification systems with regard to continuous improvement efforts, including preventive and corrective action leading to root cause analysis.Served as administrator and point of contact for the Qualtracs documentation system

Responsible for inspection of System ship part to hotels in conjunction with order packing lists.Inspected the kitting of parts for proper content and packaging.Inspected electronic parts for function and correct part numbers and quantity within the repair area.Responsible for assuring process integrity through audits of production and inspection processes and the validation on documentation for conformity to established quality requirements.Quality Center software Administrator for the company software test and defect tracking

Responsible for assuring process integrity through audits of production and inspection processes and the validation of documentation for conformity to established quality requirements and standards i.e. ISO 9001. Determine the suitability and effectiveness of the established production and verification systems, and that those systems support continuous improvement efforts, including preventive and corrective action leading to root cause analysis.Verifies that the Quality statistical measures in place are sound.Responsible for testing the Quality Control and Assurance functions of systems as well as providing Quality Assurance support for new product development. Also held the following positions at Information Handling Services for 20 years of service1998 – 2003 Quality Database Technician/Process Auditor1992 – 1998 Lead & Sr. Lead of Inspection1987 – 1992 Quality Control Specialist I & II1986 – 1987 Assembly Specialist I & II