Richard Devlin Email & Phone Number

Karingal Hub Shopping Centre

Karingal Hub

Forest Hill, Victoria, Australia

Box Hill, Victoria, Australia

Glen Waverley, Victoria, Australia

As a Shopping Centre Manager our business is concerned with real people: people who shop in our centres, people who take retail space in our centres, people who invest in our centres and, of course, the people who work in and for our centres. I took on the role at the Glen, as the centre was involved in the merger between Federation and Novion and commencing a $460-million refit that involved a complete makeover. Having been involved in other similar developments, I knew that I loved… Show more As a Shopping Centre Manager our business is concerned with real people: people who shop in our centres, people who take retail space in our centres, people who invest in our centres and, of course, the people who work in and for our centres. I took on the role at the Glen, as the centre was involved in the merger between Federation and Novion and commencing a $460-million refit that involved a complete makeover. Having been involved in other similar developments, I knew that I loved the dynamics of, and challenges associated with, such projects. My role was initially to assist in the integration of the centres while gearing up for the pending redevelopment. As part of the merger, all processes and systems at The Glen had to be updated to ensure that statutory requirements were met and that the centre was prepared for the redevelopment. Once new systems and people were in place, we worked to create a high-performing culture in which teams and individuals could deliver under pressure. I am proud to say that we achieved this and successfully completed the highly complex first stage of the project while maintaining team morale and meeting all stakeholder expectations. To be part of the merger of two of Australia’s largest shopping centre landlords into the entity we now know as Vicinity was a once-in-a-career experience. I was able to play an essential role in the transformation of The Glen and lead a highly regarded team that delivered outstanding results. Show less

Forest Hill

I saw this role as a chance to broaden my knowledge of shopping centres. Managing a diverse portfolio provided a unique set of challenges as each asset had different teams and issues. I enjoyed being able to share my knowledge and experience with the different teams and being part of a wider network. Seeing team members develop and grow within their roles and go on to be promoted was extremely rewarding. Based at a regional centre and overseeing other centres, I assisted Centre… Show more I saw this role as a chance to broaden my knowledge of shopping centres. Managing a diverse portfolio provided a unique set of challenges as each asset had different teams and issues. I enjoyed being able to share my knowledge and experience with the different teams and being part of a wider network. Seeing team members develop and grow within their roles and go on to be promoted was extremely rewarding. Based at a regional centre and overseeing other centres, I assisted Centre Managers, set direction and managed centre activities, in particular the functions of retail communications and support, marketing, operations and administration. Centre Manager Colonial First State Global Asset ManagementThis was my first role as a Centre Manager and saw me managing the Bayside Shopping Centre in Frankston. With more than 265 tenants, strong relationship management with both external and internal parties was essential. I managed a team of 23 direct employees as well as a large network of service providers to ensure the smooth day-to-day operations of the shopping centre. I oversaw several redevelopments, including a $40-million upgrade to the common space on 2011, and $120 million extension in 2006 and the addition of an entertainment precinct of $40 mill in 2004. More than $200 million was spent on improvements while I was in this role. During my time at Bayside I forged extremely strong relationships with Victoria Police, local council, the Frankston Business Chamber and other community bodies to help make us an integral part of the community. The diversity of the role’s requirements and the involvement of so many stakeholders made this a dynamic and challenging position, which was a large part of what I relished about it. Retail ManagerColonial First State Global Asset ManagementBayside Shopping CentreOperations ManagerGandel Retail ManagementBayside Shopping Centre Show less