Inspection of Contractor performance/execution of public works waterline installation projects.Insure that execution is conducted according to plans and maintains ANSI/AWWA compliance standards.Accurately measure and record installation of pipe and fittings.Witness and record hydrostatic pressure & leakage, and bacteria tests at completion of installation.Accurately measure and record installation of individual service connections to waterline.Inspection of restoration of existing structures and buildings/facilities.Monitor and inspect restoration and grading of existing landscaping.

Enhanced products and services utilizing process improvement methods.Addressed health and safety deficiencies, eliminating potential fines and liens.Provided and negotiated service estimates thoroughly and accurately describing scope of contract.Efficiently and effectively operated equipment to and at work locations.Completed work assignments on-time and within budgets. Assisted with equipment maintenance and repair.Coordinated and directed facilities maintenance and housekeeping.

Facilitated customer acquisition efforts by independently prospecting and developing outside client portfolio, while simultaneously greeting and serving inside clients.Personalized client interactions, carefully determining and attending to customer needs and preferences.Enhanced brand awareness and selection through insightful product demonstrations and presentations.Negotiated terms and conditions of sale, promoting seamless hand-off for financial close.Executed product delivery, focusing on thoroughly cohesive customer journey.Attained complete satisfaction and customer retention, utilizing sincere follow through actions.Maintained outstanding product knowledge, studying and learning new product content and initiatives, completing exams within specified time parameters.

Directed and instructed associates, covering established processes and procedures. Flexible and aggressive team player, providing leadership across multiple shifts and within various departments.Maintained labor relations, adhering to negotiated union contract rules governing roles and assignment classifications.Projected responsibility and resolve by exceeding expectations without sacrificing co-workers health and safety. Reduced defects and rework through careful attention to detail, encouraging uniform performance from subordinates.

Directed associates in warehouse picking and loading procedures.Provided aggressive leadership, surpassing established performance standards.Eliminated customer order defects through precision analysis of shipments.Instilled harmony by utilizing interpersonal relationship skills and adherence to rules of negotiated union contract.

Managed retail store operations, excluding pharmacy dept.Interviewed, hired, trained, and supervised retail associates.Turnkey and P&L responsibilities.Merchandising and point of sale promotions and displays (in compliance w/ store plan-o-gram).Customer service and satisfaction.Interfaced with Pharmacy Manager.Product order processing/replenishment, inventory control, and receiving.Scheduling, planning, and problem resolution.Compliance with OSHA, EEO, and Health Department rules and regulations.

Maintained customer service / relations as substitute driver.Established credibility and flexibility as ad hoc replacement for scheduled personnel.Assisted retail supermarkets with plan-o-gram redesigns to enhance brand placement / representation.Negotiated kiosk placements with store owners.Operated on board order processing software.Completed route sales distribution on-time and within budget.

Conceived / Designed / Developed business plan for specialty meat, deli, convenience store.Wrote and prepared business pro forma projecting goals and acquiring financing.Managed retail operations, including specialty butcher shop.Interviewed, hired, trained, and directed retail associates.Inventory order processes and controls.Customer acquisition, service, and retention.

Elevated product sales and market performance through data evaluation and inventory control.Reduced loss on perishables through diligent recording and tabulating data.Merchandising, order processing, order fulfillment, vendor accountability.