Working as an Account Manager for the UK subsidiary across East Anglia, London, Gibraltar, Guernsey and Jersey.My role was to educate installers and distributors the Fermax range of products and offer my full support in many different areas such as assisting Installers on site with new and existing systems to gain confidence in the Fermax product, to bringing new customers to distributors with the added support of sales training. With my technical and installation background this gave me a great advantage in choosing the right system for your needs as well as cabling correctly.I am responsible for looking after a portfolio of clients, making sure high quality customer service is provided and maximising opportunities to increase revenues to both existing and potential new clients.Targeted with developing an existing portfolio of Accounts and gaining new business opportunities. within the Video Door Entry Market. This also includes development of the IP range of systems and bringing the product to the Market place. To design and specify Video Entry systems for new and existing buildings, through installers and the distribution network. Consulting and influencing with key contacts at various levels within my client base. Bespoke solutions are achieved and realised.

Appointed to give technical support on the Fermax range of products:Answering telephone and e-mail technical queriesAnswering telephone and e-mail sales enquiries Supplying diagrams and bespoke drawing to assist customersPreparing quotations Preparing specifications and quotations from customers drawingsPreparing site specific wiring schematics and diagramsSupplying product data sheets and promotional literatureRecreating customers on site faults in our technical roomKnowledge of AutoCAD Finding new sales leadsOnsite technical supportSite reportsTraining customers and internal staff

In this role I control contracts varying from larger commercial jobs to smaller domestic customer requirements my duties here include: Supporting and supervising my colleagues Handling customer payments Working to meet deadlines and succeeding  Liaising with customers and other trades whilst on and off site Site meetings  First fixing Second fixing Commissioning Maintaining Programming systems via laptopI have extensive knowledge and experience in many different sectors of the industry which include:Access control Turnstiles Barriers Stand alone door access Fully integrated door systems Automated gates Automated doors Wireless beams Ground loops Intercom systems Wireless intercoms Video entry Fire link Fermax equipment Paxton equipment Videx equipmentCCTV Computer based systems DVR systems I.P. cameras PTZ cameras ANPR  A large range of cameras I.R. lighting Alarm Communication devices: Red cares, GSM’s, Diallers and Dual Coms Wireless intruder alarms Range of intruder alarm panels

Whilst working for Chubb my first three years consisted of my apprenticeship where I also recieved in house training as well as earning my national vocational qualifications at Walthamstow college. As an install engineer my duties included the first fixing, second fixing and commissioning of: Smoke cloaks Wireless intruder alarms A range of intruder alarm panels varying from residential properties to commercial buildings High security intruder alarms which consisted of banks, ATM pods and jewellers CCTV systems ranging from basic cameras to more sophisticated systems Stand alone door access