Developed an ‘ExpertTrack’ suite of three short courses on social care and a microcredential on palliative care for the third-party FutureLearn platform. The sale of FutureLearn meant the team’s priorities, pipeline and platform was revised; as one of only four in a team of 22 familiar with oXygen, Moodle and the OU VLE, I co-led on upskilling colleagues, defining and documenting new workflows and templates, giving team training demonstrations and one-to-one advice, and contributing to the creation of 50+ guidance documents. Led on migrating five ‘ExpertTrack’ short courses and three microcredentials from FutureLearn to the OU VLE.Co-led on GenAI short course pilot using a bespoke in-house AI generating module material and Microsoft Copilot to explore time and cost efficiencies in production.Line-managed (at various times) six production assistants and editors.

Lead editor and managed day-to-day production on several large-scale, high-profile projects: Fleming Fund (25 modules); FCO Diplomatic Academy (seven in-house training courses for FCO staff worldwide, plus a public course on FutureLearn); OpenWASH (six modules of distance education and training in water, sanitation and hygiene for the Ethiopian government, plus a handbook); and TESS-India (125 short units in a major UK government-funded project to improve teaching in India, plus various related learning materials). Engaging with academic colleagues, offering expertise and considerable experience on remodelling and adapting learning materials into online frameworks, embracing interactivity on the platforms, and encouraging creative learning. All engagements consider best practice, budget, schedule and quality. Most of the projects I worked on were for the OpenLearn Create platform on the OU VLE, but in this time I also had experience of building courses on FutureLearn, Rise 360 and the Allama Iqbal Open University’s Moodle VLE. Tailored text and its structure to very different audiences in both print and online, including but not limited to professionals doing CPD courses, casual learners, mature students returning to education, refugees and asylum seekers in Glasgow, and US college students.Briefed in-house staff and freelancers on editorial requirements and design of graphic/interactive elements.Designed templates and guidelines for projects, to be used by the client and in the production team.Mentored new team members and line-managed two team members.Achieved APM Project Fundamentals Qualification (PFQ), June 2019. Quick to learn new software, often with minimal training: examples include XML software and Moodle quizzes, adapting and updating interactive HTML5 assets, Storyline 360, as well as bespoke in-house systems.

Project-managed an online investment simulator for an OU Business School research project, working with academics and an external agency.Delivered a suite of six online courses for the Social Partnerships Network.Other responsibilities included chairing update meetings with colleagues and clients, negotiating with production staff about prioritising new work, and invoicing.

Occasional freelance editing, proofreading and typesetting on a variety of fiction and non-fiction books.

Project-managed several physical books from manuscript to press in a fast-tracked production schedule (often as little as six to eight weeks), prioritising work to meet deadlines. Work was outsourced to Sparks by publishers. Appointed and briefed freelancers in each production role: artists, copy editors, proofreaders, indexers and overseas typesetters. Liaised with clients and authors.Assessed manuscript content (for figures, tables and technical knowledge required) to help prepare quotes for clients.Edited, proofread and typeset journals and books as required, sometimes at same-day notice.

Prepared translated patents according to the specifications of clients or international patent offices.Provided ongoing training of colleagues to cover my position when I was away.

Edited bound and loose-leaf consultancy/forecast publications on the IT and telecoms industries.Liaised with in-house authors and report managers at the QA and page-turn stages.