Richard Downs Email & Phone Number

Core Qualifications• Wide sales and customer service experience• High expertise in advertisement and promotion• Excellent knowledge of product features• Superior communication abilities• Outstanding goal-setting and planning skills• Exceptional understanding of customer needs• Strong abilities in effective listening• Achieved all set sales goals while providing outstanding customer service• Computer skills, including online, Quick Books, word processing, and related skillsEducation• College student, Pierce Community College, CA 2009-2011, Major: Graphic Design • High school graduate, West Valley High School, Winnetka, CA, graduated 2007 Experience Account manager and consultant/sales associate, Fortune Energy, Chatsworth, CA, March 2015-July 2015• Assisted customers in front office: processed orders, delivered materials, consulted on pricing• Business expertise in the area of sales and marketing• Successfully facilitated inside and outside sales nationally and globallySolar Sales Consultant, Bright Solar Capital, Woodland Hills, CA, Dec. 2014-March 2015• Managed mall kiosk for sales to new clients and closed sales• Led and facilitated sales and marketing team• Developed and designed advertising to recruit clients and explain products/servicesSales and Customer Service, SolarTecUSA/Titan Solar, Northridge, CA, January 2014-Dec. 2014• High-volume phone sales and customer service• Trained, supported, and managed independent sales reps and contractors• Ensured customer satisfaction at every stage of sale• Established, communicated, monitored and maintained performance goals, measurements and quality standards for individuals/team, and provided feedback on their performance.Sales and Customer Service, NRG Enterprises USA Inc., Van Nuys, CA, March 2013-January 2014• Explained value of services and products to customers• Phone sales and service• Opened and close on sales calls

Listed skills include Photovoltaics, Solar Pv, Alternative Energy, Solar Thermal, and 26 others.

• 

  California State University-Northridge