I have worked across many different channels to market and industry sectors including Financial Services, Travel and Leisure, Automotive, Utilities, Telecoms, Professional Services, Media, Charities, Retail/Consumer and Public Sector (including local authority and voluntary sector). I work with individuals and teams at all levels, from CEO and Board levels to front line teams. I also spent eight years in operations, before moving into the learning and development consultancy arena, so, I not only know the theory, but also have practiced it too!I've kindly been described as an innovative and creative thinker with a curious mind, bundles of energy and plenty of enthusiasm. Strong leadership, passion and down to earth communication style enable me to inspire people, teams and organisations to excel and realise their potential. I'm able to translate strategy into meaningful action by working across levels and functions through a collaborative partnerships approach.I build trust by creating safety for people to be open and honest. At the same time, I encourages accountability, responsibility, and measurable returns on investmentsI specialises in the diagnostic, design and delivery of: • Change and Performance Improvement Programmes• Leadership Transformation and Management Development Programmes• Customer Service and Sales Service Improvement Programmes• Team Building Events• Bespoke workshops • 1:1/Group Coaching